25 customer experience jobs found

Who We Are: 2UP is a brand new and exciting online casino and sportsbook. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.  The Role: We are seeking a dynamic and highly motivated Social Media & Community Manager to build, engage, and manage our online community across various social media platforms. You will be responsible for maintaining 2UP’s online presence, driving engagement, and fostering strong relationships within the online crypto casino community. Your role will be instrumental in ensuring a positive brand reputation and expanding our audience reach. Preferred Candidate: An ideal Social Media & Community Manager at 2UP.io will serve as the voice of our brand, playing a vital role in managing, growing, and...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

This is an exciting opportunity to contribute to the sustainability journey of a global ASX-listed entertainment and technology company operating in a constantly evolving regulatory environment. As part of the Group Corporate Affairs & Marketing function, the Sustainability team helps develop and communicate Aristocrat’s sustainability strategy and performance. They assist the business in meeting shifting customer expectations and global regulatory demands. As Sustainability Reporting Specialist, you will support the delivery and continuous improvement of Aristocrat’s sustainability reporting program. Reporting to the Director - Group Sustainability, you will collaborate with Sustainability team members and professionals across the organisation. You will coordinate reporting activities, support ESG disclosure requirements, and improve reporting processes and governance. This role offers broad exposure across the business and an opportunity to deepen your experience...

What You'll Do:- As an Associate Principal Animator at Aristocrat, you will play a pivotal role in crafting world-class gaming experiences. Your primary responsibilities will include: Contributing innovative gaming animations throughout the production cycle. Ensuring consistency and quality of animation/build work across project teams. Comprehending and quickly acting on Art briefs, conceptualizing and producing creative animations and artwork. Serving as a seeding resource for a creative animation team, which will initially handle tasks in India and later be part of a distributed team. Responding promptly to remote direction and making requested changes in a timely manner. Communicating complex art and animation-related issues clearly to local and remote team members. Adding customer value to all aspects of the creative production pipeline from concept through post-production. Providing high-quality digital artwork and animation for innovative gaming...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence!   What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily....

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

The primary role of this individual will be to build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The selected candidate will engage with our business and operations teams from initial project definition through to project completion and will engage on multiple projects. Primary responsibilities will include the development of reporting and analytical solutions, a full suite of documentation, as well as some light application updates to enable such solutions. Deliverables include company reporting and dashboard solutions, documentation, light application enhancements, and custom analysis. The results of your work will allow us to streamline our reporting operations and enable the generation of new insights that will allow us to transform our Analytics & Insights efforts to support business strategy, as well as marketing and operations. What You'll Do: Analyze complex datasets, extracted...

Aristocrat leads the world in gaming content and technology, and we seek an ambitious Sr Lead Tech Artist to join our outstanding team! At Aristocrat, we believe in the power of play and strive to bring happiness to life with our world-class gaming experiences. As a Sr Lead Tech Artist, you will have a vital part in crafting the visual and technical elements of our digital gaming projects. You will support seamless collaboration and high-quality delivery across various teams. This exciting role offers the opportunity to work with innovative technology and contribute to crafting premium gaming content! What You'll Do Create and refresh artwork and animation for digital gaming projects. Focus on the content implementation pipeline to ensure smooth workflows. Clearly and accurately complete processes regarding asset management, file organization, and output configuration. Schedule and manage time efficiently while working with agile development leaders to plan work....

Aristocrat leads the world in gaming content and technology, and we seek an ambitious Sr Lead Tech Artist to join our outstanding team! At Aristocrat, we believe in the power of play and strive to bring happiness to life with our world-class gaming experiences. As a Sr Lead Tech Artist, you will have a vital part in crafting the visual and technical elements of our digital gaming projects. You will support seamless collaboration and high-quality delivery across various teams. This exciting role offers the opportunity to work with innovative technology and contribute to crafting premium gaming content! What You'll Do Create and refresh artwork and animation for digital gaming projects. Focus on the content implementation pipeline to ensure smooth workflows. Clearly and accurately complete processes regarding asset management, file organization, and output configuration. Schedule and manage time efficiently while working with agile development leaders to plan work....

We are excited to welcome a skilled and dedicated Animator to our dynamic Art and Graphics team at Aristocrat! As a leading company in gaming content and technology, we offer an outstanding opportunity to join an ambitious organization that thrives on creativity and innovation. This role is central to our mission of delivering world-class visual experiences across various gaming platforms, including mobile and web environments. You'll work alongside a hardworking team of artists, designers, and developers, ensuring flawless creation of character animations, game trailers, FX, and promotional videos. This is your chance to create a significant impact and contribute to outstanding projects that entertain millions worldwide! What You'll Do Build outstanding animations that answer the brief and explore creative concepts fully. Ensure high-quality work with excellent attention to detail. Collaborate proactively with team members and collaborators across the business. Coordinate...

At Aristocrat, we are on a mission to bring happiness to life through the power of play! Our company culture thrives on creativity, collaboration, and a relentless pursuit of excellence. As a leader in gaming content and technology, we make a significant impact on the lives of millions of players worldwide. By joining our team as an Artist, you have the outstanding opportunity to be a part of this exciting journey and contribute to world-class gaming experiences. What You'll Do Build and refine high-quality 2D game assets including characters, backgrounds, UI elements, and animations. Use Photoshop to develop polished, production-ready artwork customized for mobile and web platforms. Integrate and manage Spine skeletal animations, ensuring smooth and performant character rigs. Use Texture Packer to efficiently pack and optimize sprite sheets for game use. Configure and refine text styles using the Pixi.js Text Style Editor to guarantee visual consistency across game UI....