8 customer support team lead jobs found

Aristocrat is seeking a dedicated Product Manager - Social (Digital Strategy Team) to help manage our Social business channel and be part of our ambitious team! As a world leader in gaming content and technology, we are committed to bringing happiness to life through the power of play. This role is pivotal within our organization, offering you the opportunity to develop the future of our products and compete in a dynamic market. What You'll Do Define and communicate the product slot vision and strategy within ou Social business Lead cross-functional teams to successfully implement product initiatives. Conduct market research to determine customer needs and competitive landscape. Develop and manage product roadmaps, ensuring alignment with company goals. Prioritize features and improvements to deliver world-class user experiences. Collaborate with engineering, build, and marketing teams to ensure flawless product launches. Monitor product performance and iterate based on...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. We are seeking a Director, Affiliate Marketing to lead one of RSI's largest and fastest-growing acquisition channels. Affiliate marketing has become a critical driver of new customer acquisition, and this leader will be responsible for evolving our strategy, technology, partner relationships, commercial model, and team as we continue expanding across regulated markets. This is a highly visible leadership role that combines commercial ownership, technical expertise, people leadership, and cross-functional collaboration. You'll partner closely with Finance, Product, Product Marketing, Brand Marketing, Legal, Compliance, BI, MarTech,...

Aristocrat Interactive is at the forefront of platform innovation, leading the delivery of world-class data solutions in the regulated iGaming market. We are dedicated to crafting a suite of data-driven products that help operators gain actionable insights, engage players more effectively, and reach outstanding commercial success. As a Senior Product Solutions Manager: Data & Insights, you will play a key role in evolving our data and insights platform. You will drive strategic impact and encourage innovation in a fast-paced, ambitious industry. What You'll Do Direct the strategy and manage the backlog for the data and insights platform, ensuring flawless execution. Optimize data integrations and speed to market for new insights and analytics features. Improve the platform to support efficient operational processes and core data functionalities. Translate strategic objectives and market insights into clear product outcomes and actionable requirements. Lead complex...

At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. We pride ourselves on a culture of innovation, collaboration, and excellence. As a member of our team, you will play a crucial role in crafting the future of gaming technology and content. The IT Financial Management Coordinator position is vital to ensuring our technological and financial strategies align flawlessly, enabling us to deliver world-class experiences to our customers. This is an outstanding opportunity to join a dynamic, ambitious team where your contributions will have a significant impact. If you are passionate about technology and finance, and eager to work in a fast-paced, inclusive environment, this role is perfect for you! What You'll Do Process IT purchase requests and invoices, ensuring they align with approved budgets and established guidelines Maintain spend across projects, suppliers, functions, and categories, ensuring accuracy and completeness Review...

At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. We pride ourselves on a culture of innovation, collaboration, and excellence. As a member of our team, you will play a crucial role in crafting the future of gaming technology and content. The IT Financial Management Coordinator position is vital to ensuring our technological and financial strategies align flawlessly, enabling us to deliver world-class experiences to our customers. This is an outstanding opportunity to join a dynamic, ambitious team where your contributions will have a significant impact. If you are passionate about technology and finance, and eager to work in a fast-paced, inclusive environment, this role is perfect for you! What You'll Do Process IT purchase requests and invoices, ensuring they align with approved budgets and established guidelines Maintain spend across projects, suppliers, functions, and categories, ensuring accuracy and completeness Review...

Are you ready to get the Easygo Edge? With exposure to KICK’s user base of more than 110 million people across multiple languages and markets, this role offers a rare opportunity to build hands-on CRM expertise at a scale few other businesses can provide. What you’ll build with us: Own execution across copywriting, translations, design assets, proofing, and continuous A/B testing, helping manage the growing volume and complexity of communications required to engage a global audience. We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high-impact work. Who are we? Headquartered in the beautiful city of Melbourne, Australia, KICK is built by gamers, for gamers. Our platform may be new, but we're already making waves by partnering with some of the biggest names in streaming! We’re not just another...