36 customer jobs found

Join Aristocrat, a top player in the entertainment and content-creation industry, as a Marketing Automation Strategist! This job is critical in advancing customer engagement, personalization, and revenue growth for the Michigan Lottery’s iLottery program. Our culture thrives on innovation, collaboration, and excellence, impacting millions of lives daily. As part of our dynamic team, you’ll interpret business targets into scalable, data-driven customer journeys across several channels, ensuring effective rollout and optimization. If you have the ambition and readiness to direct world-class marketing automation programs, this opportunity is for you! What You'll Do Take full responsibility for the complete marketing automation and lifecycle approach for the Michigan iLottery program. Act as the primary point of accountability for lifecycle automation performance and scalability. Partner with marketing and business leaders to define lifecycle priorities and automation...

Become a Social Media Coordinator at Aristocrat and take a key role in crafting our brand’s digital presence. We aim to spread happiness through the power of play. In this position, you will contribute to crafting top-tier customer experiences. This is not just a job but an opportunity to innovate and lead within social media support, promoting dedication and engagement with outstanding customer service. What You'll Do Handle all social media accounts related to inbound and outbound customer support, covering Facebook, Twitter/X, Instagram, TikTok, and LinkedIn. Respond promptly and professionally to customer inquiries and complaints, ensuring high happiness. Collaborate closely with partners and internal operations teams to maintain consistent messaging and service quality. Track social media trends, evaluating the effect of social interaction across different platforms. Develop and successfully implement programs to improve dedication and engagement, such as the "Social Care...

Join Aristocrat, a world leader in gaming content and technology, as an Account Executive - WA & ID in our Las Vegas team! As an integral part of our organization, you will drive revenue growth and foster strong customer partnerships across Washington and Idaho. This role is perfect for ambitious individuals who thrive in strategic, customer-focused environments. You'll have the opportunity to work with innovative gaming products and solutions, ensuring flawless execution and outstanding customer outcomes! What You'll Do Build and convert a healthy pipeline to achieve revenue objectives Maintain a rolling 90-day pipeline and 12-month opportunity outlook Keep Salesforce forecasts and customer records accurate and current Assess opportunities based on validated customer intent and realistic timing Develop and complete growth plans across Gaming Operations and Game Sales Establish positive relationships with executive and operational contacts Conduct strategic account...

As the Senior Manager of CRM Marketing at Aristocrat, you will have an outstanding opportunity to build and implement data-driven strategies that improve player retention, acquisition, and lifetime value. Your skills in CRM planning and delivery, online marketing, and immediate customer relationship management will play a key role. You will improve the customer journey through player segmentation and personalized promotions. Working closely with teams from Marketing, Product, Business Analytics, and Technology, you will develop player experiences and notably increase conversion and retention. What You'll Do Develop and implement a comprehensive Customer Life Cycle Management (CLCM) strategy to drive player retention, engagement, and dedication. Leverage real-time CRM capabilities to build personalized, automated, and data-driven customer journeys. Define and optimize segmentation models to enhance targeting and improve engagement rates. Align CLCM strategies with business...

As the Senior Manager of CRM Marketing at Aristocrat, you will have an outstanding opportunity to build and implement data-driven strategies that improve player retention, acquisition, and lifetime value. Your skills in CRM planning and delivery, online marketing, and immediate customer relationship management will play a key role. You will improve the customer journey through player segmentation and personalized promotions. Working closely with teams from Marketing, Product, Business Analytics, and Technology, you will develop player experiences and notably increase conversion and retention. What You'll Do Develop and implement a comprehensive Customer Life Cycle Management (CLCM) strategy to drive player retention, engagement, and dedication. Leverage real-time CRM capabilities to build personalized, automated, and data-driven customer journeys. Define and optimize segmentation models to enhance targeting and improve engagement rates. Align CLCM strategies with business...

As the Senior Manager of CRM Marketing at Aristocrat, you will have an outstanding opportunity to build and implement data-driven strategies that improve player retention, acquisition, and lifetime value. Your skills in CRM planning and delivery, online marketing, and immediate customer relationship management will play a key role. You will improve the customer journey through player segmentation and personalized promotions. Working closely with teams from Marketing, Product, Business Analytics, and Technology, you will develop player experiences and notably increase conversion and retention. What You'll Do Develop and implement a comprehensive Customer Life Cycle Management (CLCM) strategy to drive player retention, engagement, and dedication. Leverage real-time CRM capabilities to build personalized, automated, and data-driven customer journeys. Define and optimize segmentation models to enhance targeting and improve engagement rates. Align CLCM strategies with business...

Join Aristocrat, where creativity meets outstanding performance! As a Sales Experience Coordinator, you will play a pivotal role in our dynamic North America sales division, contributing to our mission of delivering world-class gaming experiences. Embrace the opportunity to collaborate with a passionate team and help us push the boundaries of innovation every day! As a key member of the Sales team, this role requires strong organizational skills, accuracy, attention to detail, and the ability to prioritize various tasks and deadlines. The ideal candidate is a proactive, resourceful self-starter with strong administrative and event coordination skills who thrives in a fast-paced, collaborative environment. This position reports to the Manager, Sales Experience and is based at the company’s headquarters in Summerlin, Nevada. What You'll Do Provide administrative and logistical support for sales events, customer experiences, and ticketing activities, ensuring flawless execution...

Join Aristocrat, a top player in the entertainment and content-creation industry, as a Marketing Automation Strategist! This job is critical in advancing customer engagement, personalization, and revenue growth for the Michigan Lottery’s iLottery program. Our culture thrives on innovation, collaboration, and excellence, impacting millions of lives daily. As part of our dynamic team, you’ll interpret business targets into scalable, data-driven customer journeys across several channels, ensuring effective rollout and optimization. If you have the ambition and readiness to direct world-class marketing automation programs, this opportunity is for you! What You'll Do Take full responsibility for the complete marketing automation and lifecycle approach for the Michigan iLottery program. Act as the primary point of accountability for lifecycle automation performance and scalability. Partner with marketing and business leaders to define lifecycle priorities and automation...

Join Aristocrat, a top player in the entertainment and content-creation industry, as a Marketing Automation Strategist! This job is critical in advancing customer engagement, personalization, and revenue growth for the Michigan Lottery’s iLottery program. Our culture thrives on innovation, collaboration, and excellence, impacting millions of lives daily. As part of our dynamic team, you’ll interpret business targets into scalable, data-driven customer journeys across several channels, ensuring effective rollout and optimization. If you have the ambition and readiness to direct world-class marketing automation programs, this opportunity is for you! What You'll Do Take full responsibility for the complete marketing automation and lifecycle approach for the Michigan iLottery program. Act as the primary point of accountability for lifecycle automation performance and scalability. Partner with marketing and business leaders to define lifecycle priorities and automation...

Join Aristocrat, a top player in the entertainment and content-creation industry, as a Marketing Automation Strategist! This job is critical in advancing customer engagement, personalization, and revenue growth for the Michigan Lottery’s iLottery program. Our culture thrives on innovation, collaboration, and excellence, impacting millions of lives daily. As part of our dynamic team, you’ll interpret business targets into scalable, data-driven customer journeys across several channels, ensuring effective rollout and optimization. If you have the ambition and readiness to direct world-class marketing automation programs, this opportunity is for you! What You'll Do Take full responsibility for the complete marketing automation and lifecycle approach for the Michigan iLottery program. Act as the primary point of accountability for lifecycle automation performance and scalability. Partner with marketing and business leaders to define lifecycle priorities and automation...

As Deputy Head of Sports CRM, you will work closely with the Head of Sports CRM to support the delivery of the CRM strategy across the global Sports business. You will oversee the day-to-day running of the Sports CRM department and provide leadership to CRM Coordinators, Country Leads, and Managers to ensure a high-quality customer experience. We are seeking a strategic and collaborative CRM leader to support the Head of Sports CRM in driving team development, operational excellence, and customer growth. In this role, you will oversee the delivery of CRM roadmaps across the customer lifecycle, with responsibility for reducing churn, increasing yield, and improving customer satisfaction through relevant, personalised, and cost-effective communications. You will work closely with stakeholders across Gaming CRM, Product, Trading, Operations, and Marketing to shape customer journeys, optimise campaign performance, support product launches, and champion a data-driven, test-and-learn...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. We are seeking a Director, Affiliate Marketing to lead one of RSI's largest and fastest-growing acquisition channels. Affiliate marketing has become a critical driver of new customer acquisition, and this leader will be responsible for evolving our strategy, technology, partner relationships, commercial model, and team as we continue expanding across regulated markets. This is a highly visible leadership role that combines commercial ownership, technical expertise, people leadership, and cross-functional collaboration. You'll partner closely with Finance, Product, Product Marketing, Brand Marketing, Legal, Compliance, BI, MarTech,...

Are you ready to get the Easygo Edge? With exposure to KICK’s user base of more than 110 million people across multiple languages and markets, this role offers a rare opportunity to build hands-on CRM expertise at a scale few other businesses can provide. What you’ll build with us: Own execution across copywriting, translations, design assets, proofing, and continuous A/B testing, helping manage the growing volume and complexity of communications required to engage a global audience. We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high-impact work. Who are we? Headquartered in the beautiful city of Melbourne, Australia, KICK is built by gamers, for gamers. Our platform may be new, but we're already making waves by partnering with some of the biggest names in streaming! We’re not just another...

Responsibilities: Coordinate and execute CRM campaigns and communications across multiple brands, markets, products, and customer segments. Partner with Content, Design, and BI teams to brief creative, copy, and data requirements and ensure high-quality campaign execution. Build and launch campaigns across key channels, including email, push notifications, and direct mail. Identify and implement AI-driven solutions to automate CRM workflows, improve efficiency, and enhance customer engagement. Develop and execute ongoing testing strategies to optimize campaign performance and communications. Partner with BI and Insights teams to analyze and report on campaign results. Maintain visibility of current and upcoming lifecycles and campaigns across relevant stakeholders. Support Casino and Sports Retention teams with the implementation of new technologies, processes, and testing methodologies. Collaborate with Retention and cross-functional teams to...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Omnichannel Operations Specialist serves as a key link between online and retail marketing efforts. Ensuring consistent player experiences across all customer touchpoints. This position reports into the Director of Revenue Operations and will collaborate with the Director of Omnichannel Strategy and Omnichannel Marketing Analyst to translate customer insights into targeted campaigns that improve player value, retention, and overall business performance. What You'll Do: Own the end-to-end execution of omnichannel promotions connecting brick-and-mortar casino properties with online gaming experiences to drive cross-channel...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Affiliate Manager will lead the strategic growth and performance of RSI’s affiliate programs across multiple brands and markets. This role combines strategy, relationship management, and analytical expertise to drive partner acquisition, optimize campaigns, and deliver measurable ROI. What You'll Do: Affiliate Program Strategy & Leadership Lead the strategic development, optimization, and growth of RSI’s affiliate marketing programs across all brands and markets. Identify, recruit, and onboard high-performing affiliate partners across key networks (Income Access, Partnerize, CJ, Impact Radius etc.). Negotiate...

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. The Affiliate Manager will lead the strategic growth and performance of RSI’s affiliate programs across multiple brands and markets. This role combines strategy, relationship management, and analytical expertise to drive partner acquisition, optimize campaigns, and deliver measurable ROI. What You'll Do: Affiliate Program Strategy & Leadership Lead the strategic development, optimization, and growth of RSI’s affiliate marketing programs across all brands and markets. Identify, recruit, and onboard high-performing affiliate partners across key networks (Income Access, Partnerize, CJ, Impact Radius etc.). Negotiate...

As a Lead Global Integrated Planner, you’ll play a key role in shaping how our global supply chain performs. This is a high-impact opportunity to influence end-to-end planning, optimize reverse logistics, and drive smarter, data-informed decisions across the business. You’ll collaborate with cross-functional partners, work with complex data sets, and help improve how we plan, forecast, and operate at scale. If you enjoy solving complex problems, working with data, and driving meaningful operational improvements, this is an exciting opportunity to make a real impact! What You'll Do Lead reverse logistics strategy, including returns, refurbishment, and redistribution planning Drive end-to-end planning across demand, supply, inventory, and NPI Apply predictive analytics to improve forecast accuracy and inventory positioning Analyze data to identify trends, risks, and improvement opportunities Conduct root cause analysis and implement corrective actions Develop...

The Manager, Strategy and Corporate Development role at Aristocrat offers an outstanding chance to lead our global strategy and corporate vision. Aristocrat is known for its world-class gaming content and technology. This role is key to defining and delivering our strategic plans. By joining Aristocrat, you will contribute to crafting the future path of our company. You will help drive both organic and inorganic growth opportunities and work on high-visibility projects. The Manager will serve an essential function within the Strategy and Corporate Development team, playing a major part in crafting and aligning our corporate strategy. Responsibilities include reviewing enterprise-wide strategic opportunities, identifying emerging market chances, and analyzing industry trends and competitor movements. Furthermore, you will engage in M&A activities and be an important contributor to our extended planning initiatives. The Manager will also play a significant role in the...

We're looking for a passionate and strategically minded Product Manager to take ownership of our Class III Australia and New Zealand gaming content portfolio. This isn't a role where you'll simply manage a backlog - you'll define the vision, influence the strategy and shape the future of Aristocrat's content roadmap across ANZ. Working alongside world-class studios, creative teams and business leaders, you'll identify opportunities, guide investment decisions and help bring industry-leading gaming experiences to life. You'll have a seat at the table with senior leadership, a direct impact on portfolio performance, and the ability to influence products that entertain players across Australia and New Zealand. What You’ll Do: Lead a portfolio that matters : Own your roadmap and develop a high-impact collection of gaming content spanning both Australia and New Zealand. Shape the future : Develop and communicate a compelling product vision extending 2+ years into the future,...