133 jobs found

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team. At Aristocrat, we take pride in providing outstanding service and crafting a positive impact within the gaming industry. As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience. This is an exciting chance to be part of a dedicated team committed to excellence! What You'll Do Provide information and process inquiries about accounts, products, and services. Troubleshoot technical issues related to computer, tablet, and cell phone applications. Handle inbound calls, real-time chat, emails, and make outgoing calls. Communicate special marketing offers to VIP customers. Offer feedback on service failures or customer feedback. Uphold customer confidentiality and promote what we value. Stay updated on protocols and work towards set goals and targets of 70 contacts daily. Maintain all...

At Aristocrat, we are dedicated to excellence and innovation, advancing our mission to bring happiness to life through the power of play. As a leading global provider of gaming content and technology, we are seeking a Senior Manager Reporting to join our dynamic team. This role is essential in ensuring our financial reporting is accurate and meets the highest standards. If you are passionate about accounting, thrive in a collaborative environment, and are eager to make a significant impact, this opportunity is for you! What You'll Do Serve as the primary contact for technical accounting support for the Las Vegas finance team and Corporate Office. Conduct technical accounting assessments for IFRS and US GAAP, and research technical accounting policies. Draft accounting papers on technical issues and communicate and train teams on new standards. Coordinate half-year and year-end financial reporting for the Americas, ensuring accurate and timely submission to the Group. Own the...

We are seeking a transformative Senior Director , Source to Pay (S2P) to own the end-to-end S2P value chain—from category strategy and strategic sourcing through contracting, requisition to purchase order, goods/services receipt, invoice processing, and payment.   As the executive owner of the S2P operating model, you will define strategy, build processes, implement enabling technology, and deliver measurable commercial outcomes, while serving as a visible partner to senior executives.   In your first 12– 18 months , you will establish a robust, standardized E2E S2P process and governance model covering sourcing and category management, contracting, vendor master onboarding, PO compliance, invoice processing, payments, employee expense reimbursement and Global Corp Card Management. You will implement or optimize S2P technology; and upskill and reorganize the team into a cohesive unit with clear accountabilities , service levels, and...

The Industrial (Manufacturing) Engineer is a key contributor to the design, optimization, and continuous improvement of production floor manufacturing systems. The role operates with a high degree of autonomy, demonstrating sound judgment and maturity in decision-making across complex and ambiguous situations. This role must be engaged confidently with senior leadership, to influence strategic direction and drive alignment across cross-functional units. What You'll Do: Analyze production data and implement time and line balancing to optimize efficiency and reduce cycle time. Work closely with product formulation, quality, and supply chain teams to guarantee manufacturability and readiness for launch. Develop detailed work instructions, process maps, and visual aids using AutoCAD, Visio, and SolidWorks tailored for an assembly setup. Develop and maintain PFMEA, control plans, and standardized work documentation aligned with ISO requirements. Lead lean manufacturing...

At Aristocrat, we are committed to bringing happiness to life through the power of play. We are seeking a driven and innovative Global Finance Automation Lead to join our team. This is an outstanding opportunity to transform our finance operations globally, ensuring flawless execution and world-class efficiency. If you are passionate about automation, process improvement, and making a significant impact, this role is perfect for you! What You'll Do Lead global process transformation by conducting end-to-end assessments across Accounts Receivable (AR), with an initial focus, and growing into Accounts Payable (AP), Payroll, and Indirect Sourcing. Identify automation opportunities, control enhancements, and workflow improvements to drive operational excellence. Build and standardize global process frameworks across different regions. Develop and implement automation solutions, including ERP improvements, workflow tools, RPA, and AI-enabled processes. Translate business...

At Aristocrat, we're dedicated to bringing happiness to life through the power of play. As a leader in gaming content and technology, we offer an exceptionally dynamic work environment where innovation thrives. We're seeking a Product Owner - Salesforce Marketing to join our ambitious team and help build the future of our Business Information Systems. In this role, you'll bridge the gap between our Global Marketing team and delivery team, ensuring that our software solutions align flawlessly with strategic marketing objectives. This is an outstanding chance to create a significant impact and be part of a world-class organization that values collaboration and continuous improvement! What You'll Do Collaborate with collaborators across various departments to gather and prioritize business requirements. Conduct regular meetings, workshops, and presentations to ensure alignment between business goals and software development efforts. Prioritize user stories, bugs, and...

The Senior Manager, Cyber and Technology Internal Audit will report to the Director, Internal Audit and will be responsible for the management of the Cyber and Technology audit plan, including leading and implementing Cyber and Technology-related audits across the organisation to ensure operational integrity, regulatory compliance, and technology resilience. The Senior Manager, Cyber and Technology Internal Audit will also partner with the Enterprise Technology, Global Information Security, and Product Technology (A-Labs) teams to provide advice on key risk and controls matters and deliver ad hoc advisory reviews. The Senior Manager, Cyber and Technology Internal Audit will lead the co-sourced provider to implement relevant reviews. The Senior Manager, Cyber and Technology Internal Audit is expected to interact with the executive and senior management and advise upon and provide an opinion on critical business matters and priorities, including policy, processes, and...

At Aristocrat, we are committed to delivering world-class experiences in the gaming industry with a focus on innovation, inclusion, and excellence. As we continue to grow, we are excited to offer the outstanding opportunity to join our team as a Product Solutions Manager, Engineering. This role is pivotal in driving our mission forward and ensuring that our powerful solutions meet the highest standards of performance and user happiness. As a key part of our team, you will have the chance to work in a dynamic and fast-paced environment, helping to build the future of iGaming. This position offers significant career growth potential and the happiness of knowing that your contributions are making a meaningful impact. Join us in Boston and be part of an ambitious team dedicated to delivering outstanding gaming experiences This role is remote to start, but will transition to a hybrid schedule once our office location is established. What You'll Do Understand, define,...

At Aristocrat, we believe in pushing boundaries and redefining the gaming experience through innovation and outstanding talent. Our mission is to build the world's finest gaming content and deliver it through modern technology. As a Business Intelligence Analyst II, you will play a pivotal role in developing our commercial strategy. This is an outstanding opportunity to work with world-class teams, crafting data assets that will guide key business decisions and strategies. If you are passionate about data, creativity, and collaboration, then this is the perfect role for you! What You'll Do Collaborate with internal partners to translate business requirements into technical solutions and remediate data quality issues. Iteratively develop and test data assets, ensuring scalability, maintainability, usability, and data quality. Build tables and views in Microsoft SQL Server, dashboards in Tableau, and PowerPoint presentations. Develop intuitive data visualizations to make...

At Aristocrat, we are passionate about crafting world-class gaming experiences that entertain millions of people across the globe. Our mission is to lead by example in the global gaming industry, encouraging an inclusive and innovative culture that values outstanding talent and creativity. We are seeking an ambitious North America Trade Compliance Specialist to join our dynamic team. This role is crucial as it supports and handles compliance activities, ensuring our operations adhere to all relevant regulations. This is an outstanding opportunity to be part of a team that drives our success and improves our competitive edge! What You'll Do Support US and Canada third-party brokers/freight forwarders to resolve day-to-day issues that result in import/export delays. Act as regional liaison for import and export activity to ensure compliance and timely delivery. Provide guidance, as needed, on harmonized tariff classification, customs valuation, country of origin determination...

At Aristocrat, we are dedicated to bringing happiness to life through the power of play. We are seeking a high-impact Senior Product Manager to own and evolve the global content strategy for Class III Gaming Operations portfolio. This is a strategic leadership role where you will be at the center of how our world-class slot content is developed, prioritized, and delivered to market. You will work at the crossroads of creative studios, commercial strategy, and market performance, crafting a multi-year roadmap that drives measurable growth across regions. If you understand what makes a game succeed on the floor—not just in theory, but in performance metrics—this role is built for you! What You'll Do Global Content Strategy: Develop and lead a 12–24 month roadmap for Gaming Ops, based on market data, player behavior, and commercial outcomes. Portfolio Performance: Own the success of a diverse portfolio—optimizing portfolio across themes, styles of play, IPs, and configurations,...

Aristocrat is seeking an ambitious Project Manager to join our outstanding team. In this position, you will guide high-impact initiatives that enhance operational efficiency and financial outcomes throughout the organization. As a world leader in gaming entertainment, we are committed to progressing our long-term goals with careful execution and reliable project management techniques. This role offers a chance to collaborate across business, technology, and operational groups, promoting shared excellence and achieving complex projects that develop business expansion and improve processes. What You'll Do Lead and manage projects from initiation through completion, ensuring delivery on time, within scope, and within budget. Build and maintain positive relationships by partnering with collaborators to understand strategic objectives and operational challenges. Develop and maintain detailed project plans, timelines, and achievements, while identifying and resolving project risks...

At Aristocrat, we believe in bringing joy to life through the power of play! We are seeking an exceptionally skilled Website Operations and Optimization Manager to join our ambitious team. This role is crucial in improving our digital presence and ensuring a flawless user experience across our Adobe website ecosystem. You will operate independently, proactively find opportunities for improvement and drive world-class web performance.  The ideal candidate is skilled in managing adobe website platforms, performance optimization, technical SEO, and user experience improvements. This role is not a traditional digital marketing position. It is a hands-on role suited for a technically minded website operator who enjoys delivering outstanding digital experiences through ongoing optimization and operational excellence.  What You'll Do Own and proactively drive the website roadmap, seeing opportunities to boost user experience, performance, search visibility, accessibility, and...

Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you! We are in search of a hardworking, customer-focused Field Service Technician to join our upbeat team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to...

Aristocrat Interactive Senior Commercial Manager – Content & Aggregation [UK & EU / US / CA / ROW] Role Overview The Senior Commercial Manager is responsible for leading and growing a portfolio of operator partnerships across regulated global markets, including a mix of strategic, high-value and regional operator accounts. The role is accountable for delivering portfolio revenue growth through structured account management, disciplined forecasting, and the execution of multi-year Strategic Account Plans aligned to regional commercial priorities. Operating as a senior commercial partner to customers and internal stakeholders, the Senior Commercial Manager combines strategic planning with hands-on account leadership. The role requires the ability to identify scalable growth opportunities across products, markets, and partnerships while ensuring best-in-class account management standards across the portfolio. Working closely with the wider Commercial team and...