4 jobs found

As Deputy Head of Sports CRM, you will work closely with the Head of Sports CRM to support the delivery of the CRM strategy across the global Sports business. You will oversee the day-to-day running of the Sports CRM department and provide leadership to CRM Coordinators, Country Leads, and Managers to ensure a high-quality customer experience. We are seeking a strategic and collaborative CRM leader to support the Head of Sports CRM in driving team development, operational excellence, and customer growth. In this role, you will oversee the delivery of CRM roadmaps across the customer lifecycle, with responsibility for reducing churn, increasing yield, and improving customer satisfaction through relevant, personalised, and cost-effective communications. You will work closely with stakeholders across Gaming CRM, Product, Trading, Operations, and Marketing to shape customer journeys, optimise campaign performance, support product launches, and champion a data-driven, test-and-learn...

Head of Affiliates Remote Permanent or Full-time Contractor Competitive package Meta Hire Group is working with a leading Crypto Casino and Sports Betting brand who are looking for a Head of Affiliates to be a part of building the affiliate programme from zero. Reporting directly to the Founder, you will have total autonomy over deal frameworks, team hiring, and strategy. It’s a role for someone who already knows what a market-leading programme looks like and simply wants the environment to build it properly. Responsibilities: Building the affiliate programme from zero, deal framework, CPA benchmarks, platform, tracking, reporting, and partner pipeline operational before the first Affiliate Manager joins. Personally owning the top 10–15 partner relationships, sourcing, negotiating, activating, and growing the most commercially significant affiliates on the programme. Setting the commercial and channel strategy defining where...