15 customer experience jobs found

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This position follows a hybrid working model, with employees expected to work from our Kraków office in Unity Tower three days per week. This role is central to our finance operations, driving effective   collections   and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and   maintaining   the accuracy of customer accounts.   What makes this opportunity compelling is the direct impact on business performance...

At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we operate and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   The Senior Accountant will play a key role within the Finance Department, ensuring the accuracy, integrity and timely completion of all financial processes. This position is responsible for maintaining high-quality accounting records, supporting monthly and annual reporting cycles and contributing to process improvements and automation initiatives across multiple jurisdictions.   What You'll Do Maintain   accurate , complete, and up-to-date records of financial transactions within the ERP...

At Aristocrat, we believe in bringing joy to life through the power of play. As a Cash Application Specialist at our India AR Delivery Hub, you will be central to our finance operations. You will ensure accurate cash application processes that are vital to our financial success. Join our ambitious, world-class team and help maintain smooth operations that support our company's growth and excellence. In this distinctive position, you'll oversee cash application processing for assigned regions, including cash posting, remittance matching, and clearing unapplied cash. You'll have the chance to develop uniform SOPs and work closely with regional managers to achieve outstanding outcomes. Your knowledge will assist us in adopting AI-powered tools and streamlining workflows, improving our methods and fostering ongoing enhancement. Join a vibrant team that appreciates your input and encourages your career development! What You'll Do Manage cash application processing for supported...

Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact! What You'll Do Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification. Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support. Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional...

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation! What You'll Do Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists. Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections. Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls. Coordinate with Regional Billing Leads for...

Are you ready to join a world-class team at Aristocrat? As a top company in gaming content and technology, we aim to bring happiness to life through play. Our mission is to deliver outstanding performance and invent unforgettable experiences for our customers. As a Billing Specialist at our India AR Delivery Hub, you will be key in finance operations. You will ensure billing accuracy and assist our Americas and APAC regions. This role offers the chance to work with powerful AI and automation tools in an energetic, collaborative workspace. If you are ambitious, diligent, and ready to make a difference, we want you on our team! What You'll Do Perform standardized billing processes including invoice creation, recurring billing, customer portal uploads, and invoice distribution. Support billing queue management and process first-pass invoice corrections and standard credit/rebill activities. Maintain comprehensive billing documentation, status tracking, and SLA reporting....

Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above...

Aristocrat Technology is looking to hire a Global Trade Compliance lead to their Global Logistics, Warehouse and Trade team. The Global Trade Compliance Lead provides governance, subject matter expertise, and oversight across global import and export activities. This role enables day-to-day operations by providing guidance to regional teams, ensuring adherence to global standards, audit documentation and customs brokers, and performs detailed analysis for Free Trade Agreements (FTAs) and special trade programs. The specialist plays a key role in maintaining a strong compliance framework and reducing regulatory risk across the enterprise. What You'll Do Serve as the global subject matter expert for trade compliance and provide authoritative mentorship across all operating regions. Lead the introduction, management, and continuous refinement of trade compliance policies, controls, and frameworks. Act as the SME for classification, valuation, origin, export controls, and other...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in accountability, continuous improvement, and partnership—core to how we   operate   and succeed.   As we continue to   evolve   our global finance operating model, controllership is increasingly focused on   ownership, insight, and business partnership , rather than transactional execution. Within this model,   centralised   Accounting Operations teams deliver scalable,   standardised   processes, while Business Controllers act as   senior finance leaders accountable for financial outcomes, balance sheet integrity, and commercial insight .   This role   represents   a pivotal opportunity to be the Business Controller for our Content & Aggregation business , which is a k ey grow th driver for Ari stocra t ,...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role   represents   a pivotal leadership opportunity to lead our EMEA accounting operations function, delivering   accurate , controlled, and efficient accounting processes that underpin business performance. You will build and scale a high-performing team while embedding best-in-class financial controls and driving improvements across core finance processes. Sitting at the intersection of finance, technology, and transformation, this role offers the opportunity to   leverage...

At the heart of our   organisation   is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we   operate   and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   This role is central to our finance   organisation , ensuring   accurate ,   timely , and controlled financial operations that support decision-making and business performance across EMEA. As a key Finance Operations leader, you will   maintain   strong financial control, deliver high-quality reporting, and enable efficient, scalable operations.   What makes this opportunity compelling is the chance to shape and lead a growing accounting operations function in a...

Aristocrat is a world leader in gaming entertainment, offering a diverse range of products and services, including electronic gaming machines, social gaming, and casino management systems. Our team of over 7,300 employees worldwide is united by our mission to bring happiness to life through the power of play. We strive to lead the way in responsible gameplay, governance, employee wellbeing, and sustainability.  We are thrilled to announce an outstanding opportunity to join our team as a Finance Functional Lead - D365. This role is central to the success of our ERP team. You will implement and optimize finance processes across our global enterprise. As the first hire for this new Europe team, you will be key in crafting its future and ensuring flawless delivery of finance solutions for complex business scenarios in the Gaming industry.  What You'll Do Lead the development, configuration, and implementation of core finance modules, ensuring alignment with global process standards....

Senior Revenue Accountant   Location: Krakow, Poland   Reports to: Senior Revenue Manager - Content & Aggregation and Platforms   At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we operate and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.   The Senior Revenue Accountant is responsible for overseeing billing, revenue automation and accounts receivable processes to ensure accurate invoicing, timely collections and strong financial control. This role plays a key part in managing revenue systems, resolving disputes, supporting audits and driving operational improvements across commercial...

At Aristocrat, we believe in creating the world's greatest gaming and entertainment experiences through innovation, and meticulous investment. Our success is driven by our focus on delivering value to players, customers, and shareholders. We are looking for a highly organized and analytically strong finance professional to join our Development & Design Finance group as a Senior Analyst, Enterprise D&D Planning. This role is pivotal in bringing greater structure, consistency, and coordination to our annual planning, rolling forecasts, and headcount planning activities. For individuals eager to improve processes, promote alignment across teams, and ease complex planning cycles, this position offers extensive interaction with Finance, People & Culture, Group Finance, RCOE, and D&D leadership. What You'll Do As Senior Analyst, Enterprise D&D Planning, you will support the core planning and forecasting operating rhythm for D&D. You will assist in...

At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. We pride ourselves on a culture of innovation, collaboration, and excellence. As a member of our team, you will play a crucial role in crafting the future of gaming technology and content. The IT Financial Management Coordinator position is vital to ensuring our technological and financial strategies align flawlessly, enabling us to deliver world-class experiences to our customers. This is an outstanding opportunity to join a dynamic, ambitious team where your contributions will have a significant impact. If you are passionate about technology and finance, and eager to work in a fast-paced, inclusive environment, this role is perfect for you! What You'll Do Process IT purchase requests and invoices, ensuring they align with approved budgets and established guidelines Maintain spend across projects, suppliers, functions, and categories, ensuring accuracy and completeness Review...