2 customer support specialist jobs found

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation! What You'll Do Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists. Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections. Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls. Coordinate with Regional Billing Leads for...

Aristocrat Technology is looking to hire a Global Trade Compliance lead to their Global Logistics, Warehouse and Trade team. The Global Trade Compliance Lead provides governance, subject matter expertise, and oversight across global import and export activities. This role enables day-to-day operations by providing guidance to regional teams, ensuring adherence to global standards, audit documentation and customs brokers, and performs detailed analysis for Free Trade Agreements (FTAs) and special trade programs. The specialist plays a key role in maintaining a strong compliance framework and reducing regulatory risk across the enterprise. What You'll Do Serve as the global subject matter expert for trade compliance and provide authoritative mentorship across all operating regions. Lead the introduction, management, and continuous refinement of trade compliance policies, controls, and frameworks. Act as the SME for classification, valuation, origin, export controls, and other...