5 customer service jobs found

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation! What You'll Do Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists. Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections. Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls. Coordinate with Regional Billing Leads for...

Are you ready to join a world-class team at Aristocrat? As a top company in gaming content and technology, we aim to bring happiness to life through play. Our mission is to deliver outstanding performance and invent unforgettable experiences for our customers. As a Billing Specialist at our India AR Delivery Hub, you will be key in finance operations. You will ensure billing accuracy and assist our Americas and APAC regions. This role offers the chance to work with powerful AI and automation tools in an energetic, collaborative workspace. If you are ambitious, diligent, and ready to make a difference, we want you on our team! What You'll Do Perform standardized billing processes including invoice creation, recurring billing, customer portal uploads, and invoice distribution. Support billing queue management and process first-pass invoice corrections and standard credit/rebill activities. Maintain comprehensive billing documentation, status tracking, and SLA reporting....

Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact! What You'll Do Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification. Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support. Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional...

Aristocrat is seeking a dedicated and ambitious India AR Delivery Hub Manager to join our world-class team. This role plays a key part in supporting global AR processing, including cash application, billing support, and credit operations. As part of our mission to bring happiness to life through the power of play, you will have the outstanding opportunity to develop and successfully implement strategies that will build the future of our AR services. If you are passionate about driving operational excellence and continuously improving workflows, this role was crafted for you! What You'll Do Supervise and coordinate India-based AR delivery team members handling cash allocation, billing support, and credit operations. Own operational performance, daily prioritization, SLAs, quality, cross-training, and backup coverage across India hub activities. Partner with regional and process leads to align service delivery and resolve blocking issues. Build standard operating...

At Aristocrat, we believe in bringing joy to life through the power of play. As a Cash Application Specialist at our India AR Delivery Hub, you will be central to our finance operations. You will ensure accurate cash application processes that are vital to our financial success. Join our ambitious, world-class team and help maintain smooth operations that support our company's growth and excellence. In this distinctive position, you'll oversee cash application processing for assigned regions, including cash posting, remittance matching, and clearing unapplied cash. You'll have the chance to develop uniform SOPs and work closely with regional managers to achieve outstanding outcomes. Your knowledge will assist us in adopting AI-powered tools and streamlining workflows, improving our methods and fostering ongoing enhancement. Join a vibrant team that appreciates your input and encourages your career development! What You'll Do Manage cash application processing for supported...