6 customer experience jobs found

Aristocrat thrives on collaboration and innovation to achieve success. Our mission to spread happiness through play is a dedication that fuels our culture and worldwide influence. As the Global Cash Application Lead at the India AR Delivery Hub, you will be key to seamless operations and maintaining excellence and efficiency. This position offers an outstanding global role with the responsibility to lead a team essential to our financial results. Become part of an ambitious, world-class team eager to create impact! What You'll Do Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification. Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support. Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional...

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation! What You'll Do Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists. Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections. Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls. Coordinate with Regional Billing Leads for...

Are you ready to join a world-class team at Aristocrat? As a top company in gaming content and technology, we aim to bring happiness to life through play. Our mission is to deliver outstanding performance and invent unforgettable experiences for our customers. As a Billing Specialist at our India AR Delivery Hub, you will be key in finance operations. You will ensure billing accuracy and assist our Americas and APAC regions. This role offers the chance to work with powerful AI and automation tools in an energetic, collaborative workspace. If you are ambitious, diligent, and ready to make a difference, we want you on our team! What You'll Do Perform standardized billing processes including invoice creation, recurring billing, customer portal uploads, and invoice distribution. Support billing queue management and process first-pass invoice corrections and standard credit/rebill activities. Maintain comprehensive billing documentation, status tracking, and SLA reporting....

At Aristocrat, we believe in bringing joy to life through the power of play. As a Cash Application Specialist at our India AR Delivery Hub, you will be central to our finance operations. You will ensure accurate cash application processes that are vital to our financial success. Join our ambitious, world-class team and help maintain smooth operations that support our company's growth and excellence. In this distinctive position, you'll oversee cash application processing for assigned regions, including cash posting, remittance matching, and clearing unapplied cash. You'll have the chance to develop uniform SOPs and work closely with regional managers to achieve outstanding outcomes. Your knowledge will assist us in adopting AI-powered tools and streamlining workflows, improving our methods and fostering ongoing enhancement. Join a vibrant team that appreciates your input and encourages your career development! What You'll Do Manage cash application processing for supported...

At Aristocrat, we believe in creating the world's greatest gaming and entertainment experiences through innovation, and meticulous investment. Our success is driven by our focus on delivering value to players, customers, and shareholders. We are looking for a highly organized and analytically strong finance professional to join our Development & Design Finance group as a Senior Analyst, Enterprise D&D Planning. This role is pivotal in bringing greater structure, consistency, and coordination to our annual planning, rolling forecasts, and headcount planning activities. For individuals eager to improve processes, promote alignment across teams, and ease complex planning cycles, this position offers extensive interaction with Finance, People & Culture, Group Finance, RCOE, and D&D leadership. What You'll Do As Senior Analyst, Enterprise D&D Planning, you will support the core planning and forecasting operating rhythm for D&D. You will assist in...

At Aristocrat, we are driven by our mission to bring happiness to life through the power of play. We pride ourselves on a culture of innovation, collaboration, and excellence. As a member of our team, you will play a crucial role in crafting the future of gaming technology and content. The IT Financial Management Coordinator position is vital to ensuring our technological and financial strategies align flawlessly, enabling us to deliver world-class experiences to our customers. This is an outstanding opportunity to join a dynamic, ambitious team where your contributions will have a significant impact. If you are passionate about technology and finance, and eager to work in a fast-paced, inclusive environment, this role is perfect for you! What You'll Do Process IT purchase requests and invoices, ensuring they align with approved budgets and established guidelines Maintain spend across projects, suppliers, functions, and categories, ensuring accuracy and completeness Review...