3 customer jobs found

The Senior Account Director will lead the strategic direction, execution, and performance of all account management activities across the region. This role leads all aspects of a group of Senior Account Managers and is responsible for ensuring outstanding customer success, operational excellence, and long-term growth of the iLottery program. The ideal candidate is a seasoned leader with deep experience in client relationship management, contract oversight, and cross-functional collaboration in a fast-paced, regulated environment. What You'll Do Leadership & Team Management Lead, mentor, and develop a high-performing team of Senior Account Managers across North America. Establish clear goals, benchmarks, and performance metrics aligned with business objectives. Develop a culture of accountability, collaboration, and continuous improvement. Strategic Customer Success Serve as the executive sponsor for key iLottery accounts and vendor partnerships. Drive...

At Aristocrat, we believe in bringing happiness to life through the power of play. As the Director, iLottery Marketing & Communications, you will have a key role in our Global Regulated Marketing function, reporting directly to the Vice President, Global Product Marketing. This position is essential for leading coordinated product marketing, communications, and go-to-market strategies for our iLottery business. It’s an exciting chance to link product strategy, customer needs, market context, commercial priorities, and reputation factors to improve Aristocrat’s reputation with lottery customers and decision-makers. The Director owns the iLottery narrative and audience strategy while partnering with the broader Communications organization on enterprise standards, media engagement, and reputation priorities. This role acts as the iLottery subject matter expert for Corporate Affairs and Marketing (CAM). It connects operational leaders and talent to priority initiatives. It...

The Commercial Director is responsible for leading and growing a portfolio of Tier-1 strategic operator partnerships across regulated global markets while contributing to regional market expansion and commercial strategy. The role owns senior commercial relationships with key operator partners and acts as the primary critical issue point for strategic accounts, ensuring strong alignment between customer objectives and Aristocrat Interactive’s commercial and product capabilities. Operating at executive collaborator level, the Commercial Director leads the full commercial lifecycle across key partnerships — from opportunity identification and solution positioning through to negotiation, contracting, and long-term account growth. The role is accountable for delivering sustainable revenue expansion through structured Strategic Account Plans, strong commercial governance, and insight-led engagement with customers. In addition to strategic account leadership, this role supports...