Customer Service customer experience jobs

Aug 18, 2026

Full time

Dansktalende kundeservicemedarbejder i Malta (inkl. fly og logi)

£31,000 yearly

bet365 Hybrid (Sliema, Malta)

Som kundeservicerådgiver hos bet365 vil du være en del af det europæiske kundeserviceteam, der hjælper vores kunder over hele verden fra vores kontor i det solrige Malta. Dette sætter dig i spidsen for verdens mest populære online spillemærke, hvor du hjælper kunder med en bred vifte af forespørgsler relateret til deres bet365-konto. Denne stilling tilbydes som en fuldtidsstilling, der kræver fleksible arbejdstider. For at dække hele sportskalenderen arbejder du med roterende vagtplan, hvor du arbejder fem dage ud af syv; dette inkluderer regelmæssigt helligdage og weekender. Denne rolle falder ind under vores hybride arbejdsmodel, hvor du vil arbejde både hjemmefra og på kontoret. Når du arbejder fra kontoret, vil du arbejde fra et moderne kontor i hjertet af Sliema med spektakulær havudsigt og nærliggende flade klippestrande med en række...

Jul 17, 2026

Full time

Dutch Speaking Customer Account Advisor (Relocation to Malta)

£31,000 yearly

bet365 Hybrid (Sliema, Malta)

As a Customer Account Advisor at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can provide an...

Jul 17, 2026

Full time

Danish Speaking Customer Account Advisor (Relocation to Malta)

£31,000 yearly

bet365 Hybrid (Sliema, Malta)

As a Customer Account Advisor at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta. This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account. This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends. This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can provide an...

Sep 12, 2026

Full time

Customer Service Manager

Aristocrat Lansing, MI

At Aristocrat, we’re driven by a mission to bring happiness to life through the power of play. We’re looking for a dedicated Customer Service Manager to lead and expand our customer service operations. This role is essential to our success, offering the chance to shape multiple channels, locations, and brands. If you are a strategic leader committed to delivering seamless customer experiences, we want you on our team! Join us in evolving the customer journey and making a meaningful impact in a fast-growing, dynamic environment. What You'll Do Direct and coordinate multi-channel customer support functions (phone, email, chat, social media) spanning multiple locations and brands. Coordinate inbound and outbound contact strategies to ensure an outstanding customer experience. Develop and implement customer service policies, procedures, and guidelines. Collaborate with key partners (Marketing, CRM, HR, Compliance, Operations) to align service initiatives with business goals. Drive...

Sep 04, 2026

Full time

Finnish Language Customer Service Advisor (Relocation to Malta)

£31,000 yearly

bet365 Hybrid

We are seeking passionate customer service champions who are excited to be part of one of the world’s leading online gambling companies. We are looking for Finnish speakers to join our vibrant Customer Service department at our Malta hub. At bet365, customer service is more than handling queries; it is about creating positive experiences and making every interaction count. This is more than just a job; it is a career opportunity supported from day one by our in-depth training programme and ongoing development designed to help you build your skills. As a Customer Service Advisor, you will play a vital role in shaping our customer experience. You will be the voice of bet365, supporting our customers with betting, payments, and account queries via Live Chat, email, and phone. This full-time position follows a flexible pattern designed around the sporting calendar and includes evenings, weekends, and public holidays with a rotation to ensure an even schedule. We provide a...

Jul 28, 2026

Full time

Nederlandstalige klantadviseur in Malta (incl. vlucht en verblijf)

£31,000 yearly

bet365 Hybrid (Sliema, Malta)

Als klantadviseur bij bet365 maak je deel uit van het Europese klantenservice-team dat onze klanten van over de hele wereld helpt vanuit ons kantoor in het zonnige Malta. Zo ben jij het visitekaartje van ‘s werelds populairste merk voor online gokken en help je klanten met verschillende vragen over hun bet365-account. Dit is een full-time functie met flexibele werktijden. Om ervoor te zorgen dat we tijdens alle sportevenementen beschikbaar zijn, werk je in shifts van vijf van de zeven dagen; dit betekent dat je regelmatig op feestdagen en in het weekend werkt. Deze functie is onderdeel van ons hybride werken-model, waardoor je zowel vanuit huis als op kantoor werkt. Wanneer je op kantoor werkt, werk je in een modern kantoor in hartje Sliema met een prachtig uitzicht op zee en de nabijgelegen rotsstranden met veel verschillende outdoor-activiteiten. Vanaf je eerste dag word je getraind door instructeurs die je ondersteunen, begeleiden en mentoren, zodat jij onze klanten een...

Sep 12, 2026

Full time

Customer Service Agent

Aristocrat Manchester, NH

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you! What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed...

Sep 12, 2026

Full time

Product Support Specialist I

Aristocrat Las Vegas, NV

The Product Support Specialist I is responsible for providing technical support to casinos operating Aristocrat software solutions, ensuring a high level of customer service and issue resolution. This role requires the ability to thrive in a fast-paced, dynamic environment while working independently and managing competing priorities. As part of a small but growing support team, the specialist will assist customers across more than 300 casinos utilizing OASIS systems and other Aristocrat products. Successful candidates are customer-focused problem solvers who are eager to learn, collaborate, and take pride in delivering timely solutions while building strong relationships and providing a personalized experience for customers. **This position is onsite Tuesday - Saturday Noon to 9 pm** What You’ll Do Answer calls routed to the phone queue. Frequently monitor the case tracking system for new cases. Ensure accurate and efficient first call resolution or escalates...

Sep 12, 2026

Full time

Player Support Representative

Aristocrat Tulsa, OK

At Aristocrat, our mission is to bring happiness to life through the power of play. As a Player Support Representative, you will have a key role in providing outstanding support to our players. You will ensure their gaming experience is truly remarkable. This opportunity allows you to join a multifaceted and driven team where your efforts directly influence player happiness and our company's growth. If gaming excites you and you enjoy working in a collaborative environment, this role is ideal for you! This position will be 3 pm to midnight, Monday through Friday What You'll Do Provide accurate information and support regarding customer accounts, products, and services Troubleshoot technical issues across computers, tablets, and mobile devices Handle live chat, email communications, inbound calls, as well as occasional outbound calls Communicate promotional offers and updates to VIP customers Identify, advance, and provide feedback on service issues or customer...

Sep 12, 2026

Full time

Customer Service Representative

Aristocrat Greystanes NSW 2145, Australia

As a Customer Support Representative you will respond to calls and emails from our Aristocrat Service line and create as well as allocate service jobs to the Service Technicians nationwide. What You'll Do You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. Specifically, you will: Answer incoming calls and respond to emails from our service line and create subsequent job requests efficiently Create and allocate all service jobs through Salesforce to the relevant field technician Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured Reporting and monitoring of service calls, open call reports, and contract reports Update customer database to maintain accurate information Follow up and report job status to the customer as required We work flexibly here at Aristocrat, this role will give...

10 customer experience jobs found