2 technology jobs found

At Aristocrat, our mission is to bring happiness to life through the power of play! As a top gaming content and technology company, we value diversity and inclusion. Innovation and collaboration drive all our efforts. Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients. If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you!   What You'll Do Offer focused assistance to clients, handling account, product, and service questions. Diagnose and resolve intricate technical problems involving computer, tablet, and cell phone applications. Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. Share exclusive marketing offers and updates with clients. Offer insights on service gaps and customer feedback to elevate service standards. Meet and exceed...

As a People Partner, Associate II within People & Culture (P&C), you will play a key role in improving employee support and service delivery. This role suits passionate individuals dedicated to using modern technology to transform P&C functions and employee experiences! Top 3 Core Competencies: Customer Service Excellence & Communication Process Execution & Case Management Discipline Digital & Continuous Improvement Mindset (AI-Enabled) About the Role: What You'll Do Deliver outstanding customer support when responding to P&C questions from employees, P&C business partners, and managers through various intake channels including email, chat, phone, and AI-powered service platforms. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple HR systems, including chatbot and AI-assisted knowledge tools where applicable. Support your assigned region, working within the relevant shift pattern and...