2 jobs found in Noida

Aristocrat leads the way in gaming content and technology across the globe. Ou As an HR Associate within the Information Technology division, you will play a key role in progressing our People & Culture initiatives. You will contribute to improving employee support and service delivery. This role suits passionate individuals dedicated to using modern technology to transform HR functions and employee experiences! What You'll Do Deliver outstanding customer support when responding to P&C questions from employees, P&C business partners, and managers through various intake channels including email, chat, phone, and AI-powered service platforms. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple HR systems, including chatbot and AI-assisted knowledge tools where applicable. The role involves supporting the UK Region and requires working in UK shifts accordingly. Apply a case tool to capture all inquiries, customer...

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, implementing P&C transactions, and data reporting using Workday and other HR systems. This role requires great accuracy, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and within timeline by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other collaborators internally and externally. Apply the case management tool to assemble all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or call out...