Aristocrat
Tulsa, OK, USA
As a Field Engineer I, you will play a key role in supporting our gaming systems through pre-sales consultation, implementation, and post-sales technical support. This role is ideal for individuals who thrive in dynamic environments and enjoy problem-solving, collaboration, and delivering exceptional service to clients. You'll lead and support projects across server, network, and software installations, working closely with cross-functional teams to ensure success. Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs. Plan, coordinate, and execute software installations, upgrades, and hardware configurations. Troubleshoot technical issues related to software, firmware, and hardware. Develop and manage project plans to ensure timely execution. Provide post-installation support to maintain system stability and customer satisfaction. Collaborate with compliance stakeholders to ensure adherence to all regulatory...