Aristocrat
Greystanes NSW 2145, Australia
This position is part of the Onsite Client Services team responsible for delivering local and onsite user support, training, and project delivery. The successful individual will be responsible for providing advanced technical assistance and consultation on various information technology platforms. This ideal candidate will possess the necessary skills to act as a 2nd-level escalation resource and deliver prompt troubleshooting and solutions as per established Global IT Operations procedures. The role requires advanced IT Systems Engineering skills to diagnose and resolve End-User issues and troubleshoot Infrastructure and Application-related anomalies. This position is an onsite role, requiring 5 days a week in the office to ensure timely support and effective collaboration with the team. The successful candidate will be a hands-on team player who can prioritize and manage time and projects effectively, has a strong customer ethic, and a can-do attitude. This role will primarily...