Aristocrat
Gdańsk, Poland
We are seeking a dynamic and results-driven VIP Specialist to join our team and take charge of managing the VIP player base for our social casino mobile app. The VIP Specialist will play a pivotal role in driving off-platform revenue, fostering lasting relationships with VIP players, and enhancing their overall gaming experience. The ideal candidate will be proactive, customer-centric, and possess exceptional communication and relationship-building skills. This is a full-time position that can be fully remote or hybrid from Gdansk. What You'll Do VIP Player Relationship Management: Develop and maintain strong, personalized connections with VIP players to enhance their gaming experience and foster loyalty to the platform. Off-Platform Revenue Generation: Create and implement strategies to drive revenue from sources beyond the platform through targeted promotions, offers, and incentives designed for VIP players. Proactive Issue Resolution: Identify and...