10 safer gambling jobs found in Sliema

Aristocrat Interactive is a leading international online gaming company and is looking for a dynamic and motivated Safer Gambling Specialist. What You'll Do Reviewing and monitoring customer’s accounts using the company's internal systems, in line with the responsible gaming guidelines Identifying high risk players by conducting analysis of customers’ behaviour and activity. Proactive outbound communication in the form of phone calls, emails and sms to ensure that the players are gambling responsibly. Handling of inbound customer communication via phone, chat and email. Knowing and promoting our Responsible Gaming tools. Maintain knowledge and awareness of the ever-changing regulatory landscape Working closely with the AML department to assess the customer’s affordability. What We're Looking For Experience and a passion in dealing with customers. Previous experience in RG & AML – added asset. Awesome verbal and written command of the...

Aristocrat Interactive is looking for a dynamic and motivated English Customer Support Agent - Night Shift. What You'll Do Respond promptly and professionally to customer inquiries via live chat and email. Provide accurate information and support to players regarding games, promotions, accounts, and technical issues. Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction with first contact resolution in mind. Assist with account verification processes, including KYC (Know Your Customer). Monitor and report on player feedback, suggesting improvements to enhance the player experience. Collaborate with other departments, such as Safer Gambling, Fraud, AML, Payments, and Marketing, to resolve complex issues and improve service delivery and protect customers from potential gambling harm. Stay up to date with industry trends, game updates, and company policies to provide informed assistance. Participate in training sessions and...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in...

As a Dutch Language Customer Due Diligence Specialist you will play a vital role in ensuring the company’s regulatory compliance by performing customer due diligence checks, research and investigations. We are keen to welcome candidates who are knowledgeable and enthusiastic to join our fast-paced Customer Due Diligence team. We are seeking individuals interested in compliance who can demonstrate a high level of attention to detail and competence in completing investigatory research. From your first day, relevant training will be provided on all aspects of the role, including our AML, Financial Crime mitigation and Safer Gambling processes, whilst giving you the tools and knowledge to perform complex reviews. The positions are offered on a full-time basis and will require a flexible approach to working hours with a rolling rota of any five days from seven, including public holidays. Preferred Skills, Qualifications and Experience: Excellent...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Offered on a full-time basis, the role involves working 7 nights from Monday through to Sunday, followed by a full week of 7 nights off. Typical shifts consist of working from 21:00 – 08:30. During the Training period, successful applicants should be available to work any 5 days from 7 between the hours of...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in building...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in building...

Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Casumo, where you are invited to be your authentic YOU-MO!   Company Overview: Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm. Nowadays, we're on the hunt for a dynamic  Responsible Gaming and Affordability Analyst  to join our team!   Position Overview: Casumo is committed to ensuring that our players are playing in a safe environment and that they can make informed decisions about their gambling activity. This role will assist in maintaining Casumo’s safer gambling strategy and assist in projects relating to safer gambling, affordability and anti-money...