BrainRocket
Limassol, Cyprus
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal. Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers. Together, we turn ideas into action—let’s get started! We’re looking for a Product Manager who is passionate about building customer support technology from the ground up . In this role, you’ll lead the creation of our internal customer support system , designed to serve operational and customer-facing teams across the business. This is a unique opportunity to move beyond off-the-shelf platforms and build a best-in-class, proprietary CX solution tailored to our needs.
✅ Responsibilities :
Lead the end-to-end development of a custom-built internal CX/support tool , including vision, discovery, delivery, and iteration
Deeply understand the workflows and needs of internal support teams (CS, VIP,...