Playtech
London, UK
Your influential mission. You will... Provide Tier 1-2 IT support for Playtech employees on-site and remotely Troubleshoot IT problems globally via a centralized ticket system Track and keep IT assets inventory up-to-date Be responsible for installation, administration, maintenance and troubleshooting different devices Troubleshoot network issues Communicate with employees to identify problems and advise on solutions Qualifications Components for success. You... Have 2+ years of experience in an IT support role Have good understanding of Windows based client environments, Active Directory, GPO's and SCCM (beneficial) Possess practical knowledge of computer hardware and maintenance Have a basic understanding of TCP/IP, Network elements and services, Wireless and VPN environments Are ready to contribute to documentation, KB, manuals and monitoring Have excellent troubleshooting skills, out of the box thinking and ability to provide workaround...