23 customer service jobs found in Noida

The Sales and Service Administrator is responsible for managing regulatory applications, sales support, and service processes to ensure compliance and operational efficiency. This role combines sales and service support, requiring strong organisational skills, attention to detail, and the ability to thrive in a fast-paced environment while delivering exceptional service to all stakeholders. Regulatory Applications Management Complete NSW Liquor and Gaming regulatory applications for sales orders using a third-party website. Ensure applications are finalized before the install date of each sales order. Communicate application completion to internal teams and update sales order statuses in Microsoft Dynamics and Salesforce. Manage exceptions to meet customer needs and regulatory requirements. Manage ACT and VIC regulatory machine applications for sales orders. Coordinate with relevant parties to ensure applications are completed on time. Post-Sales Support Collaborate...

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. What You'll Do Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the...

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. What You'll Do Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the...

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. What You'll Do Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the...

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. What You'll Do Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the...

We are currently seeking a motivated, career and customer oriented ServiceNow developer to join our team to begin an exciting and challenging career with Aristocrat. Incumbent will be responsible for functional analysis, OOB configuration, technical development, and providing support for ServiceNow ITSM and custom applications. These applications are respectively used by IT and Finance Shared Services teams globally. What You'll Do Extensive hands-on experience in ITSM suite, CMDB & Assest Management modules Strong experience in designing catalog items and developing complex workflows Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes , UI Actions and Access Control Lists (ACLs) Ability to design and configure ServiceNow reports and dashboards Experience with integrations of ServiceNow with external systems through REST/ SOAP/ IntegrationHub Experience with...

We are currently seeking a motivated, career and customer oriented ServiceNow developer to join our team to begin an exciting and challenging career with Aristocrat. Incumbent will be responsible for functional analysis, OOB configuration, technical development, and providing support for ServiceNow ITSM and custom applications. These applications are respectively used by IT and Finance Shared Services teams globally. What You'll Do Extensive hands-on experience in ITSM suite, CMDB & Assest Management modules Strong experience in designing catalog items and developing workflows Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes , UI Actions and Access Control Lists (ACLs) Ability to design and configure ServiceNow reports and dashboards Experience with providing functional and technical support to business and liasioning with ServiceNow Support (HI) Testing experience with...

To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Deliver on KPI’s set internally as well as adhere to SLAs and OLAs with regards to service delivery to our customers (both external and internal). Reporting to the NOC Manager and Shift manager, the NOC engineer role is a demanding but rewarding role that requires a broad range of skills. We’re seeking a self-motivated candidate with the ability to continually improve and learn. What You'll Do 3-5 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical...

Reporting to the Supervisor/Manager Billing & Accounts Receivable (Americas), you will be responsible for processing timely and accurate Billing, investigation and issuance of credits received from escalated customer disputes. The role is part of Global Finance Services and will drive a data-led mindset across the Accounts Receivable team to drive accurate, efficient, and scalable services in this key customer-focused team. What You'll Do AR Billing Accountable for accurate, complete, and timely billing across all selling models. Lead continuous improvement initiatives, including identifying business requirements for enhancements and working with stakeholders (including IT) to achieve change, and testing solutions prior to go-live. In-depth understanding of the system functionality in driving system enhancements to meet business requirements. Where customers send in “Participation” revenue worksheets, manage the process to follow-ups with...

To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Deliver on KPI’s set internally as well as adhere to SLAs and OLAs with regards to service delivery to our customers (both external and internal). Reporting to the NOC Manager and Shift manager, the NOC engineer role is a demanding but rewarding role that requires a broad range of skills. We’re seeking a self-motivated candidate with the ability to continually improve and learn. What You'll Do 3-5 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical...

To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Deliver on KPI’s set internally as well as adhere to SLAs and OLAs with regards to service delivery to our customers (both external and internal). Reporting to the NOC Manager and Shift manager, the NOC engineer role is a demanding but rewarding role that requires a broad range of skills. We’re seeking a self-motivated candidate with the ability to continually improve and learn. What You'll Do 3-5 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical...

To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Deliver on KPI’s set internally as well as adhere to SLAs and OLAs with regards to service delivery to our customers (both external and internal). Reporting to the NOC Manager and Shift manager, the NOC engineer role is a demanding but rewarding role that requires a broad range of skills. We’re seeking a self-motivated candidate with the ability to continually improve and learn. What You'll Do 3-5 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical...

To administer the Online Gaming platform and monitor and report as part of a “shift-based operations” team on a 24x7 basis, ensuring optimum performance and availability of such platform, provide second-level troubleshooting support, and liaise with all applicable service providers and third parties. Deliver on KPI’s set internally as well as adhere to SLAs and OLAs with regards to service delivery to our customers (both external and internal). Reporting to the NOC Manager and Shift manager, the NOC engineer role is a demanding but rewarding role that requires a broad range of skills. We’re seeking a self-motivated candidate with the ability to continually improve and learn. What You'll Do 3-5 years’ experience in a technical support / operational role All-round, with broad scope technology knowledge, both windows and Linux. Strong communication skills, both written and verbal, capable of gathering and delivering information to both technical and non-technical...

The Lead Analyst Accounts Payable, prime responsibility is to be working in the Accounts Payable team to deliver accurate and timely AP services, standardizing, and globalizing processes as well as partner with our key internal stakeholders to ensure continuous improvement to software that enhances their Accounts Payable experience., achieve organizations objectives and goals with consideration of ensuring services are delivered on time and accurately in the Americas (USA, Canada, LATAM), Australia, New Zealand, Asia & EMEA. What You'll Do Understanding of the following processes: invoice, payments & audit and vendor reconciliation. Answering internal and external email enquiries. Being a team player and delivers end to end accounts payable services. Adhere to and enforce Global processes and Controls and ensuring processes are documented and maintained. Having end to end understanding of accounts payable and processes and to deliver results that exceed...

We are looking for a technology evangelist who will be responsible for contributing product development that aligns with Aristocrat’s strategic product roadmap. Spearhead full-stack development encompassing, JavaScript, TypeScript, Java, and Node Serving as a subject matter expert on technology trends, emerging tools, and industry best practices Leading initiatives to pilot new technologies/components or methodologies and assess their feasibility for adoption. Facilitating discussions and negotiations to resolve conflicts or discrepancies between different stakeholders' expectations. Communicating effectively with business leaders, project managers, and other stakeholders to gather requirements and ensure alignment with organizational goals. Inspire with your unwavering passion and drive for all things technical Proactively identify risks and formulate contingency plans Stay abreast of industry trends and advancements You will be working with team to design, implement and...

We are currently seeking a motivated, career and customer oriented Workday Senior Developer to join our team to begin an exciting and challenging career with Aristocrat. The incumbent will participate in project engagements and should have the ability to demonstrate solid approaches on integration development for Workday implementations. He/she will provide subject matter expertise for establishing world-class integration in support of the cloud-based Workday products. The Workday Senior Developer will participate in high intensity workshops for problem definition, as-is and to-be process modeling, problem solving, and opportunity analysis, while providing the necessary integration components, to include systems interfaces and data migration elements. Where required, the Workday Integration Consultant will participate in system test, benchmarking, and process simulation services. What You'll Do Experience with highly complex integrations preferably between HR, Payroll,...

We are looking for a dynamic candidate who is technically proficient in Full Stack development. Candidate will work on creating new applications and enhancing existing applications. The candidate will be involved in working on cutting edge technologies and work on implementing and solving business problems with the latest suite of java-based tools and technologies. The potential candidate should develop high quality, world class software as the primary job function. Candidate should be able to deliver according to business requirements. The candidate will be a part of Aristocrat’s online gaming platform/Games team and leading the team by example. Should take responsibility and ownership of the team’s outcome and achievements. The candidate will play a key role in both design and implementation of new product features and improve performance and scalability. We don’t believe in just thinking, we believe in implementing our ideas and seeing the impact it has on our clients. We will...

Collaborate closely with stakeholders (including Game Designers, Studio Leaders, Program Managers, Developers, and Artists) to conceptualize new art and animation products, bringing creative visions to life. Define the visual style, direction, and overall quality of the game. Create sketches, storyboards, and art layouts based on creative ideas and concepts. Gain a clear understanding of marketing initiatives, strategic positioning, and target audience. Serve as the primary point of contact for the Art Team, overseeing Illustration, Animation, and Technical Art where applicable. Mentor and support both individual and team growth, with a focus on developing innovative and engaging land-based casino games. Contribute to all stages of the creative production pipeline, from concept to pre-production and post-production. Foster a creative mindset within the team to rise to industry challenges and meet business needs. What You'll Do Lead Visual Direction: Define and communicate...

Workday Developer What You'll Do Experience with highly complex integrations preferably between HR, Payroll, Benefits Partners using Workday tools. Solid knowledge of and experience with Workday Studio and PECI. Configure and develop technical integrations using Workday Studio, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, Web Services, XSLT, and XPath. Data conversion concepts and impacts on business processes (such as Workday iLoads). Collaborate with stakeholders to assess document requirements, review design, and define functional specifications. Create technical design specs , perform unit & system Integration test, deploy and support of all Workday integrations. Manage Workday Integration analysis, system configurations, and deployment to production. Monitor and maintain interfaces between Workday and internal/external vendors.. Must have worked in projects involving multiple...

We are looking for experienced C++ Software Engineer who is passionate about developing robust C++ code basis the requirement specifications, to develop high impact casino games for our global customers. What You'll Do Good C++ programming skills.  Strong on Data Structures and Algorithms. Good Linux and Windows development & debugging experience. Good Experience on Design Patterns, STL Experience with Visual Studio Exposure to Embedded Software, Device Drivers, Protocol Stacks, Networking & Graphics Object Oriented Design and Programming Experience Good debugging skills. Strong Analytical Skills. Experience with and using 3rd party software development tools. Experience in working on Agile projects. What We're Looking For 2-4 years of software development experience Excellent programming skills in C++ under Linux operating system Good skills in Object oriented design, algorithms and data structures Good understanding of Software development life cycle...