13 customer service associate jobs found

Ready to level up your career? Playtech Managed Services’ Customer Service  is on the lookout for an open-minded  Customer Service Associate  fluent   in  English , with top-notch communication skills. Your influential mission. You will... Provide exceptional customer support and care to our clients. Address queries from existing customers via chat, email, and phone calls (e.g., log-in issues, payments, withdrawals, bonuses, responsible gambling, and general terms and conditions). Employ a professional and friendly approach in assisting with queries. Be empowered to resolve any customer issue. Adhere to our company's procedures and uphold our high standards. Achieve predetermined personal and team targets. Qualifications Components for success. You... Are fluent in English. Have experience in online customer support. Possess strong computer literacy. Excel in communication and multitasking skills. Describe yourself as a team player who is open to sharing...

Your influential mission. You will... Help to deliver exceptional gaming experiences to Holland Casino clients by providing outstanding customer support. Handle queries of existing customers via chat, e-mail, and/or phone calls, Use a professional and friendly approach in assisting with queries. Be empowered to resolve any customer issue. Follow our company's procedures and keep up with the standards. Meet predetermined personal and team targets. Qualifications Components for success. You... Have high-level verbal and written Dutch skills. Are fluent in English.  Demonstrate advanced computer literacy.  Possess excellent communication and multi-tasking abilities. Embrace teamwork, knowledge-sharing, and a supportive team environment. Present a strong commitment to achieving the team’s goals and targets.  Have the flexibility to work shifts to accommodate both your personal and professional commitments.  You'll get extra points for... Having experience...

Ready to level up your career? Playtech Managed Services  is looking for a  Spanish and   English- speaking associate. Your influential mission. You will... Resolve customer inquiries via phone, chat and email. Conduct analysis on customers’ profiles to ensure the appropriate management of the account. Help users cover their balances, adjust their accounts, and monitor their activities. Prevent detected fraudsters from further access. Handle risk management cases across all interfaces and systems. Implement company chargebacks, manage compromised accounts, and recover funds in accordance with the company's risk management policies. Qualifications Components for success. You... Have written and spoken Spanish and English skills. Demonstrate advanced computer literacy.  Possess excellent communication and multi-tasking abilities. Embrace teamwork, knowledge-sharing, and a supportive team environment. Present a strong commitment to achieving the team’s...

The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Roles & Responsibilities Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution...

Summary The Associate, Service Operations – People and Culture (P&C) is responsible for responding to inquiries from employees, executing P&C transactions, and data reporting using Workday and other HR systems. This role requires great attention to detail, customer service orientation, and an ability to use discretion and latitude to prioritize service requests. Roles & Responsibilities Provide excellent customer service in response to HR-related inquiries from employees, P&C Business Partners, and managers via multiple channels, including email, instant message, chat, and phone. Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems. Process P&C transactions by collecting required information from the employee, manager, or other stakeholders internally and externally. Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the...

The Junior Sales Support is an important member in the sales team and responsible for assisting the Sales Managers and/or the Sales Director within the Sales Territory of Southern Europe to meet quarterly and annual sales targets. This role includes internal and exernal responsibilities and managing (potential) customer relationships is a key component of this role. The role should be seen as an introductory role into Sales and it will require travel. This position is located in Barcelona, Spain Role Responsibility: Support Sales team to reach regional goals and prepare and close sales in accordance with agreed goals, frameworks and strategies. Review sales orders for new machines, parts, conversions or participation, and ensure all information is correct and complete to process internally. Maintain relationship with existing customers and distributors to support all day-to-day issues Accurately report specific sales forecasting and submit all sales reports as assigned...

About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on ta path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you. Job Summary: As a EVS - Housekeeper, you are responsible for keeping all areas clean while complying company standards. This position's starting wage is $15.50. Essential Functions:  Develops, maintains a service culture that ensures the delivery of superior internal/external guest service by all team members Adheres to all regulatory, departmental and...

Globally responsible for the overall support, security, maintenance, enhancement, and operation of assigned enterprise applications and systems. Manages a geographically distributed team that collaborates with internal customers on a face-to-face basis and remotely. Provides leadership, project planning, and solution architecture direction to ensure that the assigned applications and systems are robust, extensible, secure, and scalable. In addition to a strong technical knowledge of assigned applications and systems, the Sr. Delivery Manager needs strong analytical, troubleshooting, and design skills. Clearly and effectively communicates with all levels of the business, adapting communication style as appropriate. Relies on experience and judgment to plan and accomplish goals. Operates with moderate supervision and guidance and primarily determines the overall priorities of assigned tasks.  What You'll Do Solicits ideas and opinions to help form specific decisions or plans....

We are currently seeking a motivated, career and customer oriented Workday Senior Developer to join our team to begin an exciting and challenging career with Aristocrat. The incumbent will participate in project engagements and should have the ability to demonstrate solid approaches on integration development for Workday implementations. He/she will provide subject matter expertise for establishing world-class integration in support of the cloud-based Workday products.  The Workday Senior Developer will participate in high intensity workshops for problem definition, as-is and to-be process modeling, problem solving, and opportunity analysis, while providing the necessary integration components, to include systems interfaces and data migration elements. Where required, the Workday Integration Consultant will participate in system test, benchmarking, and process simulation services. Roles and Responsibilities-: Experience with highly complex integrations preferably...

We are currently seeking a motivated, career and customer oriented Workday Senior Developer to join our team to begin an exciting and challenging career with Aristocrat. The incumbent will participate in project engagements and should have the ability to demonstrate solid approaches on integration development for Workday implementations. He/she will provide subject matter expertise for establishing world-class integration in support of the cloud-based Workday products.  The Workday Senior Developer will participate in high intensity workshops for problem definition, as-is and to-be process modeling, problem solving, and opportunity analysis, while providing the necessary integration components, to include systems interfaces and data migration elements. Where required, the Workday Integration Consultant will participate in system test, benchmarking, and process simulation services. Roles and Responsibilities-: Experience with highly complex integrations preferably...

As a Field Engineer I, you will play a key role in supporting our gaming systems through pre-sales consultation, implementation, and post-sales technical support. This role is ideal for someone who thrives in dynamic environments and enjoys problem-solving, collaboration, and delivering exceptional service to clients. You'll lead and support projects across server, network, and software installations, working closely with cross-functional teams to ensure success. Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs. Plan, coordinate, and execute software installations, upgrades, and hardware configurations. Troubleshoot technical issues related to software, firmware, and hardware. Develop and manage project plans, ensuring timely execution. Provide post-installation support to maintain system stability and customer satisfaction. Collaborate with compliance stakeholders to ensure adherence to all regulatory and...

As a Field Engineer I, you will play a key role in supporting our gaming systems through pre-sales consultation, implementation, and post-sales technical support. This role is ideal for individuals who thrive in dynamic environments and enjoy problem-solving, collaboration, and delivering exceptional service to clients. You'll lead and support projects across server, network, and software installations, working closely with cross-functional teams to ensure success. Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs. Plan, coordinate, and execute software installations, upgrades, and hardware configurations. Troubleshoot technical issues related to software, firmware, and hardware. Develop and manage project plans to ensure timely execution. Provide post-installation support to maintain system stability and customer satisfaction. Collaborate with compliance stakeholders to ensure adherence to all regulatory...

The purpose of the role is to act as TM1 / IBM Planning Analytics SME and provide support on TM1 instances globally. This role will administer, maintain and develop the current systems using best practices and provide BAU support to end users. This role will also be administering Blackline tool used by Finance community. This role will also assist in configuring associated infrastructure and ensure it is maintained in a timely, proactive manner. Identify system and process improvement opportunities. Carry out project work to leverage existing systems to extract maximum value and implement new functionality that fit in TM1 scope. This role requires working closely with the Group Finance team and your overseas counterpart, the Finance Systems Lead will continually identify areas requiring improvement and identify and drive the best and most effective use of the system. As the Finance Systems Lead, you will also develop a close working relationship with the Project Team...