Product Manager

Hello! We are excited to introduce you to Softsich! We are a young, fast-growing company making waves in the iGaming market. You now have an amazing opportunity to join us as a Product Manager and achieve great success together!

Responsibilities:

• Develop and implement product strategy:

  - Formulate a long-term product development strategy, including new game solutions, bonus systems, and features that enhance customer engagement and retention.

  - Manage four brands.

  - Analyze the market, competitors, and trends in the iGaming sector to identify new opportunities and integrate them into the product portfolio.

  - Work according to set priorities in terms of product epics.

  - Identify product problems and describe solutions.

  - Build a backlog of product changes justified by analytics.

  - Improve the key user journey scenarios for the brands.

  - Monitor user behavior within the product.

• Product lifecycle management:

  - Manage the full product lifecycle: from idea and concept to planning, development, testing, launch, and maintenance.

  - Coordinate with the technical team to ensure timely and quality task execution.

• Analysis and decision-making:

  - Collect, analyze, and interpret data to make informed decisions regarding product development.

  - Continuously monitor product performance and identify opportunities for optimization and improvement.

  - Use analytical tools to track user behavior, analyze financial metrics, and optimize products to maximize revenue (review and control brand performance metrics: Tableau, Backoffice, Google Analytics; review and control user behavior: Hotjar).

  - Make data-driven decisions to improve conversions, customer retention, and engagement, and to adapt the product to market and technology changes.

• Communication with internal and external stakeholders:

  - Communicate with internal teams:

  • CRM department: build communication chains with users; approve design and content for communications.
  • Design department: approve changes regarding UI/UX, popups, and notifications.
  • Content department: validate localization, validate tournaments and promos.
  • Analytics department: build/adjust analytical dashboards together with an analyst.
  • Marketing department: validate landing pages and oversee implementation.

  - Work with external teams:

  • Platform development team: assign tasks to platform developers and monitor execution.

• Innovation and product improvement:

  - Generate new ideas to enhance user experience and implement new features that increase product competitiveness.

• Ensure regulatory compliance:

  - Ensure that products comply with regulatory requirements across different jurisdictions, including licensing, responsible gaming, and data protection.

• Focus on business outcomes:

  - Manage the project’s budget and resources to achieve the company’s financial goals, including cost optimization and improving product efficiency.

  - Continuously monitor product performance to ensure alignment with business objectives and adaptation to market changes.

Our ideal candidate:

• 2+ years of experience as a Product Manager in the iGaming niche.
• Knowledge of the iGaming industry, trends, competitors, and regulatory requirements.
• Analytical skills: Ability to collect and analyze data, and make data-driven decisions.
• Product management: Experience managing the full product lifecycle, from concept to launch and ongoing support.
• Technical knowledge: Understanding of the technologies and platforms used in the iGaming niche.
• Communication skills: Ability to communicate effectively with teams, partners, and clients.
• Creativity: Ability to generate new ideas and solutions to improve the product.
• Persistence and critical thinking.
• Conversational level of English (Spoken English).

We only consider Ukrainian or Russian-speaking candidates.

Why join us:

• Competitive salary with growth potential.
• Incredibly friendly team where everyone is ready to share their experience, help, and support.
• 24 days of vacation, holiday greetings, team-building events, and educational projects.
• No energy directed towards the aggressor country or businesses/partners affiliated with it.
• Direct impact on the overall result.

Send your CV now to learn more!