Job Description
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
Are you fluent in Italian and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!
✅ Main Responsibilities:
- Communication with customers through online-chats, e-mails;
- Maintain prompt and empathetic attitude towards customers;
- Acknowledge and resolve customers’ complaints;
- Knowing our products inside and out so you can answer the questions;
- Ensure satisfaction of the customer and provide professional support for customers.
✅ Requirements:
- Proficiency in both written and spoken Italian and English;
- Proactive attitude with a knack for customer support and sales;
- Excellent communication and negotiation skills;
- Strong attention to detail;
- Previous experience in a support role is advantageous.
✅ Why join us? We offer:
- Working in dynamic European company;
- Decent Remuneration;
- Flexible work hours (shifts);
- Ability of career and professional growth within the company;
- Corporate events, team buildings;
- International team.
Bold moves start here. Make yours. Apply today!
BrainRocket is a multinational IT service providing company. We have created over 40 cutting-edge products across 20 different markets. With over 1,300 talented minds and offices in Cyprus, Malta and Portugal, our team is determined to create groundbreaking ideas and products. To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment.
