We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
Lead and manage the Product Management B2B Support Team, ensuring successful implementation of all support activities and continuous platform rollouts.
Motivate and lead the team by example, ensuring everyone is well-supported and performing at their best.
Complete all line management and HR-related tasks on time.
Recruit proactively and anticipate any potential resource challenges.
Collaborate closely with the Account Management, Design, Compliance, and Development teams to ensure products meet all requirements.
Drive product development processes from a support and brand improvement perspective.
Foster a high-performance culture, ensuring the team has the knowledge and tools to succeed.
Prioritize workloads and set clear objectives for the team based on business and regulatory needs.
Ensure the Account Management team’s requirements are met by maintaining a strong relationship and timely delivery of their needs.
Communicate effectively with senior management to ensure clarity and consistency.
Maintain excellent stakeholder relationships with other Product, Design, Development, and Delivery teams.
Support all delivery teams and mediate where needed to achieve better outcomes.
Understand platform team deliveries and ensure timely requests for platform features when required.
Conduct daily and weekly checks (directly or through the team) to ensure all brands maintain evolving UX/UI standards.
Ensure backlogs are managed properly so that supported brands continuously improve in terms of quality.
Oversee any incidents related to supported brands and ensure they are managed correctly, informing all relevant parties.
Help build better processes by ensuring the team regularly checks the brands.
Build a strong knowledge base of each brand, including unique selling points and partner relationships.
Ensure the weekly report is delivered on time and is accurate, with a deep understanding of each feature released to the brands.
Gather and consolidate information from the team and other departments to ensure timely report delivery.
5+ years in Product Management, preferably within the iGaming industry.
3+ years of experience leading a product team or working in a regulatory-focused role.
Experience in project management is a plus.
Strong background in managing multiple brands and leading teams is highly desirable.
In-depth understanding of online casino products.
Familiarity with regulatory requirements such as KYC, Responsible Gaming, AML, reporting, and technical compliance.
Solid grasp of Product Management best practices.
Strong leadership and team management skills, with a focus on mentorship and team development.
Excellent strategic thinking, with the ability to translate business needs into product requirements.
Outstanding organizational and communication skills to align cross-functional teams.
Ability to manage multiple projects in a fast-paced environment while maintaining high accuracy and compliance standards.
Fluent English (verbal & written) is a must.
Russian language skills are a plus.
Bold moves start here. Make yours. Apply today!
BrainRocket is a multinational IT service providing company. We have created over 40 cutting-edge products across 20 different markets. With over 1,300 talented minds and offices in Cyprus, Malta and Portugal, our team is determined to create groundbreaking ideas and products. To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment.