Job Description
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
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✅ Requirements:
✔️At least 1-years of work experience on a similar position;
✔️Highly experienced in Help Desk troubleshooting and problem-solving;
✔️Understanding the principles of the network services (DNS, DHCP, VPN, IP), network, firewall;
✔️Experience working with JIRA/CONFLUENCE;
✔️Experience in working with network equipment, purchase, configuration and support;
✔️Excellent problem-solving skills;
✔️Experience working wight JAMF PRO will be a great plus.
✔️English - at least Intermediate level.
✅ Main responsibilities:
✔️Technical support for office and remote employees;
✔️Setting up new workstations for employees;
✔️Installation and configuration of software, office and network equipment;
✔️Configuration and administration of office networks;
✔️Control of user access to systems;
✔️Administration macOS, Windows, Linux;
✔️Purchase equipment;
✔️Inventory of IT equipment;
✔️Support internal Access Control System;
✔️Troubleshooting.
✅ We offer excellent benefits, including but not limited to:
🧑🏻💻Learning and development opportunities and interesting challenging tasks; 📝Official employment in accordance with the laws of Cyprus and the EU, registration of family members; ✈️ Relocation package (tickets, staying in a hotel for 2 weeks); 🏋️♂️ Company fitness corner in the office for employees; 📚 Opportunity to develop language skills and partial compensation for the cost of language classes; 🎁 Birthday celebration present; 🏝 Time for proper rest and 24 working days of Annual Vacation; 🍲 Breakfasts and lunches in the office (partially paid by the company). |
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Bold moves start here. Make yours. Apply today!
BrainRocket is a multinational IT service providing company. We have created over 40 cutting-edge products across 20 different markets. With over 1,300 talented minds and offices in Cyprus, Malta and Portugal, our team is determined to create groundbreaking ideas and products. To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment.
