Jira Process Improvement Manager

✅ Responsibilities:

✔️Manage and maintain Jira (Data Center version), ensuring system stability and performance.
✔️Configure and customize Jira projects, workflows, schemes, permissions, and dashboards.
✔️Perform routine audits and implement best practices for Jira administration.
✔️Troubleshoot and resolve technical issues and incidents in Jira.
✔️Analyze existing Jira processes and identify areas for improvement.
✔️Develop and implement optimized workflows, automation rules, and custom solutions within Jira.
✔️Collaborate with stakeholders to understand business needs and propose effective Jira-based solutions.
✔️Ensure process changes align with organizational objectives and add measurable value.
✔️Act as a consultant for teams, offering tailored Jira solutions for specific project and process needs.
✔️Design and implement new Jira functionalities to streamline operations and enhance productivity.
✔️Develop proof-of-concept solutions and lead the rollout of new features.
✔️Integrate Jira with other tools (e.g., Confluence, Bitbucket) to enhance cross-platform workflows.
✔️Build strong relationships with business teams to gather requirements and align Jira solutions with goals.
✔️Provide support and training to end-users to ensure effective use of Jira tools and processes.
✔️Facilitate workshops and sessions to demonstrate new features and gather feedback.
✔️Maintain clear and comprehensive documentation for Jira configurations, processes, and best practices.
✔️Create and share reports and dashboards that visualize Jira metrics and process performance.
✔️Develop training materials and conduct sessions for new and existing users.
✔️Stay updated on Jira advancements, plugins, and best practices to introduce innovative solutions.
✔️Monitor industry trends and assess how new features or tools can be adopted to enhance Jira usage.
✔️Encourage a culture of continuous improvement by collecting feedback and refining processes.

✅ Requirements:

✔️Jira Administration: Strong expertise in Jira (Data Center version), including configuration, customization, and maintenance.

✔️Tool Integration: Experience integrating Jira with Confluence, Bitbucket, and external systems.

✔️Automation & Scripting: Knowledge of Automation for Jira, Scriptrunner, and scripting languages (e.g., Groovy, Python).

✔️Analytical & Problem Solving: Ability to assess processes, identify issues, and implement solutions.

✔️Communication: Strong English (written and spoken), capable of translating technical solutions to business stakeholders.

✔️Project Management: Experience managing multiple tasks and aligning solutions with business needs.

✔️Consultative Approach: Proactive in proposing and implementing process improvements.

✔️Facilitation & Training: Ability to guide teams through new processes and tools.

✅ We offer excellent benefits, including but not limited to:

🧑🏻‍💻Learning and development opportunities and interesting challenging tasks;

📝Official employment in accordance with the laws of Cyprus and the EU, registration of family members;

✈️ Relocation package (tickets, staying in a hotel for 2 weeks);

🏋️‍♂️ Company fitness corner in the office for employees;

📚 Opportunity to develop language skills and partial compensation for the cost of language classes;

🎁 Birthday celebration present;

🏝 Time for proper rest and 24 working days of Annual Vacation;

🍲 Breakfasts and lunches in the office (partially paid by the company).

Join BrainRocket and rock with us! 🚀