Job Description
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
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✅Requirements:
✔️At least 2-years of work experience in a similar position; ✔️Highly experienced in Help Desk troubleshooting and problem-solving; ✔️Understanding the principles of the network services (DNS, DHCP, VPN, IP), network, firewall; ✔️Experience working with JIRA/CONFLUENCE; ✔️Experience working with network equipment; ✔️Excellent problem-solving skills; ✔️Experience working with Apple hardware will be a great plus
✔️English - at least Intermediate level.
✅Nice to have:
✔️Attention to details; ✔️Ability to describe technical information in easy-to-understand terms; ✔️Good communication skills.
✅Main responsibilities:
✔️Technical support for office and remote employees; ✔️Setting up new workstations for employees; ✔️Installation and configuration of software, office equipment; ✔️Administration macOS, Windows; ✔️Purchase equipment; ✔️Inventory of IT equipment; ✔️Support internal Access Control System; ✔️Troubleshooting.
✅ We offer excellent benefits, including but not limited to:
🚀 Career growth opportunities in an international and dynamic environment;
📚 Opportunity to develop language skills with partial compensation for language courses; 🎁 Special gifts for birthdays, weddings, and newborns; 🏝️ 26 working days of paid annual vacation, plus paid sick leaves; 🍲 Office snacks and refreshments; 🏋️♂️ Sports package to support a healthy lifestyle; 🩺 Comprehensive medical insurance for you and your partner; 📍 Comfortable office with great facilities in a prime location; 🎉 Exciting corporate events, team-building activities, and international company parties. |
Bold moves start here. Make yours. Apply today!
BrainRocket is a multinational IT service providing company. We have created over 40 cutting-edge products across 20 different markets. With over 1,300 talented minds and offices in Cyprus, Malta and Portugal, our team is determined to create groundbreaking ideas and products. To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment.
