Client Onboarding Specialist

We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with players around the world to promote our client’s platforms, while making sure they play responsibly! 💚

We are looking for a Client Onboarding Specialist to join our IT team in Malta.

Joining Enteractive means working in an innovative, business-driven and highly collaborative team environment. You’ll get the chance to work with some of the most established operators in the iGaming industry, in a role where you will have the opportunity to assist new Clients with integrating into Enteractive’s (Re)Activation Cloud Platform, as well as act as the main point of technical contact for several partners.

You are the right person for the role if you like the challenge of supporting a fast growing company that is innovating in the world of communications & CRM.

The Role

• Being the liaison between Enteractive and new partners to ensure a seamless and robust integration between the ecosystems

• Act as a main point of contact for client communication at a technical level

• Provide technical insight and expertise to partners and work with them in order to maximise their growth

• Communicate with and configure third party providers that are integrated with (Re)Activation Cloud

• Analyse the business and operational procedures to improve integration processes

Requirements

• Technical knowledge around Rest API’s & databases in general

• Excellent problem-solving and technical, organisational skills

• Good negotiation and presentation skills

• Excellent verbal and written communications skills in English

• Excellent team player

• Knowledge of CRM tools & automation in general would be beneficial

What we offer:

• A mobile device with a paid plan and other relevant equipment (laptop, headset.
• Delicious daily breakfasts and lunches prepared by our in-house chef
• Coffee, teas, and snacks are available 24/7.
• Learning and development support and upskilling opportunities.
• Good work-life balance.
• Chill room with Playstation & ping pong table.
• Occasional work trips to our other offices.
• Friday socials at the office, team-building, and company events;
• The opportunity to join a well-established company in a scale-up phase!

If you're as excited as we are about working with the latest technology to deliver high-quality software that is focused on high performance, scalability, and maintainability then apply now!

Working at Enteractive means being part of a team with more than 33 nationalities in 3 locations: Malta, Romania and the US. Being in business for more than 10 years, we are now in an exciting scale-up phase, because of all the great talented people we have with us. We always strive to be better, working hard while enjoying a good portion of fun and competition! 👑

Challenge yourself, set your goals – smash those goals and you’ll see the rewards.⚡️