Casino Coordinator

Casino Coordinator

Remote

Full-time Contractor

About MBG Digital:

MBG Digital is the leading digital marketing service provider for globally recognised online gaming companies. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of gamification functions.

MBG Digital is a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds.

We aspire to be a global leader, driving positive change and sustainable growth, while prioritising secure entertainment-led player satisfaction and experience across our casino and sports betting business. Through cutting-edge technology, exceptional talent, and a culture of collaboration, we aim to deliver exceptional services that exceed expectations and empower our players to thrive in a rapidly evolving iGaming /Web3 world.

Job Description:

We are excited to be on the hunt for a talented and motivated individual to join our team as a Casino Coordinator.

This role is ideal for someone who is passionate about online casinos and eager to contribute to the daily operations and product optimization of our gaming portfolio. As a Casino Coordinator, you will play a crucial supporting role in managing campaigns, assisting with game releases, and ensuring a seamless player experience across all our brands.

Responsibilities:

• Assist in the daily operations of the online casino, including game releases, lobby management, and monitoring game performance.
• Work closely with the Marketing and CRM teams to help coordinate and set up casino campaigns and promotions.
• Support the process of launching new games, ensuring they are displayed correctly and promoted effectively within the platform.
• Monitor and report on the performance of games, identifying trends and areas for improvement.
• Act as a liaison between various teams, including product, marketing, and customer support, to ensure smooth communication and collaboration.
• Conduct competitor research to stay updated on industry trends and assist in suggesting improvements to our offering.
• Assist in the localization and personalization of the casino product to meet the needs of different markets.
• Help manage any product-related escalations from the Customer Support team, ensuring quick and effective resolution.
• Assist in generating reports on key performance indicators for the casino product, including campaign effectiveness and player engagement metrics.

Requirements: 

• 1-2 years of experience in a similar role, preferably within the iGaming or online casino industry.
• Strong organizational and multitasking abilities to handle various tasks and meet deadlines efficiently.
• Ability to work collaboratively with multiple teams and stakeholders.
• Strong written and verbal communication skills in English.
• Comfortable working with data and able to generate basic reports on game performance and campaign results.
• Ability to work in a fast-paced, dynamic environment and take initiative when necessary.

"What’s in it for me" we hear you ask?

• A global and dynamic work environment, working with some of the best Casino talent in the world
• A company full of personal growth opportunities, where you'll be trusted to work autonomously, in a down-to-earth and collaborative, non-corporate style atmosphere
•  A choice of work locations. We are a remote-first company with colleagues all over the world and a head office in Cyprus. The choice is yours!
• Flexible working. We're all human, and life throws challenges in all shapes and sizes Understanding, flexibility, and trust in where, when, and how we work to make MBG stand out from the crowd
• Rest and recharge with plenty of time off throughout the year
• A competitive compensation package, reviewed regularly

Equal Opportunities

MBG is an equal opportunity employer welcoming applicants from all backgrounds.