Payments and Fraud Team Lead

Who we are?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

 With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 16 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. It shares trade on the New York Stock Exchange under the ticker symbol "BALY".

Well, what about the team?

The Gaming Finance Team’s remit covers BallyBet and Casino Ontario and Monopoly Casino Ontario.

Payments and Fraud Team Lead at Bally's Interactive is responsible for ensuring and supporting day to day standards of operating an online gaming business including, team management, detection and mitigation of fraud and risk, processing of payments, representment of chargebacks, verification of documents and troubleshooting issues that may arise. The ideal Senior Gaming Finance Analyst candidate has a passion for fraud detection and prevention, brings a high attention to detail, is customer focused and enjoys working in a fast paced and growing organization.

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification.

So, what will you be doing?

• Overseeing the completion of and partaking in, where needed, the day-to-day processes within the Gaming Finance Team for our Ontario iGaming and Sportsbook ventures.
• Monitoring and actioning all ingoing and outgoing account activity.
• Ensuring group, Fraud, Risk, AML, EDD, Responsible Gaming strategy and KYC are all performed in line with regulatory compliance requirements.
• Keeping close communication with VIP team to ensure that all fraud, KYC, EDD, Risk & AML requirements are satisfied for high value player relationships.
• Overseeing and managing the Gaming Finance Team.
• Monitoring third-party payment systems to identify potential technical issues. 
• Training new employees in all areas of Gaming Finance.
• Creating and updating SOPs inline with Bally’s policies and risk appetite.
• Optimizing and automating (where applicable) Gaming Finance procedures.
• Acting as a liaison between members and internal Management & Technical Teams & third-party supplier contacts.
• Assisting player onboarding during the KYC process. 
• Ensuring completion of all regulatorily required reporting including STRs, CTRs, etc.
• Supporting Internal and External Audit requests.
• Assisting with any other ad-hoc requests as made my management.

And what are we looking for?

• Demonstrate experience in online gambling or the banking industry
• Have experience with Geocomply, Ideology and SharePoint
• Show intermediate Excel/Office skills
• Have knowledge of risk management, internet industry and online payment mechanisms
• Show interpersonal skills and relationship building (internal and external)
• Possess exceptional troubleshooting and problem-solving skills
• Demonstrate verbal and written communication skills
• Have collaborative attitude and strong work ethic
• Be flexible, organized, prioritization and time management skills

This is what you'll get

Different benefits packages are tailored to fit each location, but here’s a taste of what may be on offer
- Annual vacation
- Annual bonus
- 401(k) program
- Health insurance
- Home office allowance

DNA / Values

At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!

We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities

At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

We believe passionately that employing a diverse workforce is central to our success, this is our superpower. 

We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

Flexible Working

At Bally’s Interactive, we believe in the power of collaboration and working together in a shared space, as well as the benefits of working from home. We champion hybrid working wherever we can, offering a flexible blend of working in the office 3 days a week and from home twice a week.

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