5 Safer Gambling jobs

Safer Gambling Officer (Night-Shifts) | Gibraltar | On-site We are BVGroup a dynamic team that's shaping the future of online sport betting and gaming. We're dedicated to fostering a culture of innovation and excellence and as a leading global brand, we're committed to delivering top-tier products and services to our customers. Purpose of the role: We are looking for the ideal candidate that will support the team during night shifts where it is crucial to maintain the excellence of service and keep up with the volume of the customer interactions.  Reporting to the Safer Gambling Team Leader you will be responsible for identifying customers with gambling addiction or potential gambling problems and interacting with customers to ensure they are aware of the safer gambling tools, the customers affordability and vulnerability. In addition, you will be ensuring the regulatory requirements and objectives are carried out along with company initiatives and objectives. Key...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in...

As a Dutch Language Customer Due Diligence Specialist you will play a vital role in ensuring the company’s regulatory compliance by performing customer due diligence checks, research and investigations. We are keen to welcome candidates who are knowledgeable and enthusiastic to join our fast-paced Customer Due Diligence team. We are seeking individuals interested in compliance who can demonstrate a high level of attention to detail and competence in completing investigatory research. From your first day, relevant training will be provided on all aspects of the role, including our AML, Financial Crime mitigation and Safer Gambling processes, whilst giving you the tools and knowledge to perform complex reviews. The positions are offered on a full-time basis and will require a flexible approach to working hours with a rolling rota of any five days from seven, including public holidays. Preferred Skills, Qualifications and Experience: Excellent...

Not your ordinary customer service role! Joining our team of European Customer Account Advisors in Malta gives you the opportunity to support our 90 million strong global customer base through offering epic customer service. As the world’s favourite online gambling brand, you will play an important role in shaping our customer experience. You will be supporting a wide range of contacts relating to betting, payments, and account queries: you will provide guidance and solutions via Live Chat, email and phone. With a focus on providing exceptional customer service when handling multiple queries, this full-time position requires a highly adaptable and motivated individual. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. We offer a competitive basic salary of €33,600 plus enhanced rates of pay, development pathways, and a rewarding bonus scheme. We also invest in...

MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination. What You Will Do Focus: Strategy, Mentorship, and Operational Excellence. Strategic Leadership:  Develop and own AML, KYC, and SG strategy, lead compliance and efficiency initiatives, design scalable workflows, and ensure regulatory alignment. Mentorship and Development:  Mentor managers to improve leadership and strategy, guide long-term focus, and promote compliance awareness. Operational Efficiency:  Streamline AML, KYC, and SG processes, automate tasks, and boost productivity. Project Ownership & Prioritisation:  Build scalable compliance processes, prioritise projects for timely delivery, and lead using data-driven insights. SLA Improvement:...